Customer Care Representative
6 days ago
Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability.
Our Customer Service Representatives are dedicated and passionate in the support of our luxury appliance brands, taking calls from product owners and prospects, service and installation partners, dealers, and product distributors We answer questions on a wide range of topics and creatively resolve problems. Every day brings new challenges and opportunities to learn, and those who are solution-oriented will succeed
Sub-Zero Group, Inc. offers a comprehensive and advanced training program that incorporates classroom, self-led, and hands-on experiential learning that provides robust support to ensure that employees are equipped to meet and exceed the demands of their role.
Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.
The work hours for this position will be Monday - Friday from 9:30 AM - 6:00 PM CST.
Primary Responsibilities
- As the voice of Sub-Zero Group, Inc., exhibit excellent customer service skills while providing professional, personable, timely, and accurate responses to customers and field partners.
- Efficiently and simultaneously access and enter data in multiple software programs while conversing with callers.
- Skillfully communicate in order to understand the initial issue, provide product troubleshooting, and recommend a course of action to resolve the customer's concern.
- Answer use and care questions while educating our customers in order to maximize their enjoyment and use of our innovative line of products.
- Ensure customer satisfaction by providing a high level of customer service that includes negotiating to a solution that is mutually beneficial to the customer/company.
Qualifications:
- Bachelor's degree or other advanced education a plus but is not required. High school diploma or GED a must.
- Minimum of one (1) year of customer service experience required, product support experience preferred.
- Intermediate problem solving and negotiation skills.
- Exceptional customer service skills with a polished and professional style and delivery.
We value our employees by providing:
- Competitive compensation based on skills
- Industry leading health, dental, and vision plans
- Generous 401 (K) savings and profit sharing
- On-site UW Health clinic, fitness center, and walking paths
- Education assistance and internal training programs
- Electric vehicle charging
- Maternity & paternity leave
- Interested in learning more on our robust benefits package we offer? Click here
-
Customer Care Representative
6 days ago
Madison, United States Envista Holdings Corporation Full timeCustomer Care Representative Madison,WI POSITION DESCRIPTION: - Answers customer calls related to order status and product or pricing information. - Meets metric standards such as: monthly sales goals, conversion rates, available phone time, in bound talk time, number of abandons and logouts, and work time-away. Meets standards established for any new...
-
Customer Care Representative
8 months ago
Madison, United States Sub-Zero and Wolf Full timeSub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooki Customer Care, Representative, Customer Service, Retail, Skills
-
Customer Service Representative>
5 months ago
Madison, United States Spherion Full timeSpherion - JobID: 43789160 [Customer Service Representative] As a Customer Service Representative at Spherion, you'll: Assist customers with inquiries and issues; Maintain accurate records of customer interactions; Provide exceptional service and support via phone and email; Collaborate with team members to resolve complex problems; Utilize CRM system to...
-
customer Service Representatives
1 month ago
Madison, United States Kelly Services, Inc. Full timeKelly Services, Inc. - JobID: A085E3A869D1416CA7D86D0558FC1F13 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...
-
Customer Service Representative
3 months ago
Madison, United States QC Holdings Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Make your application after reading the following skill and qualification requirements for this position. This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a...
-
Customer Service Representative
2 months ago
Madison, United States QC Holdings, Inc. Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player...
-
Customer Service Representative
3 days ago
Madison, Alabama, United States Bojangles' Full timeAre you a customer-focused individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy working as part of a close-knit team? We're seeking a Customer Service Representative to join our team at Bojangles'. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers,...
-
Customer Service Representative
3 days ago
Madison, United States Famous Footwear Full timeFamous Footwear is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will play a key role in delivering exceptional customer service and driving sales.ResponsibilitiesThis role involves:Providing personalized assistance to customers throughout their shopping experienceSelling merchandise to customers,...
-
Customer Service Representative
3 weeks ago
Madison, Wisconsin, United States EZCORP Full timeWe are seeking a Customer Service Representative to join our team at EZCORP. This role offers a rewarding career with opportunities for growth and development.Job DescriptionAs a Customer Service Representative, you will be responsible for providing excellent customer service by greeting customers, interacting with customers in person and on the phone,...
-
Customer Service Representative
6 days ago
Madison, United States Lawn Doctor Full timeBenefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers...
-
Customer Service Representative
6 days ago
Madison, United States Hustle Notice Biz Full timeCustomer Service RepresentativeDepartment: Emerald Logistix Employment Type: Full Time Location: Madison Compensation: $17.75 - $24.00 / hour DescriptionPosition: Customer Service Representative Location: Madison, WI Employment Type: Full-Time Reports To: Customer Service Manager We are seeking a dedicated and personable Customer Service Representative to...
-
Customer Service Representative
6 days ago
Madison, United States Hustle Notice Biz Full timeCustomer Service RepresentativeDepartment: Emerald LogistixEmployment Type: Full TimeLocation: MadisonCompensation: $17.75 - $24.00 / hourDescriptionPosition: Customer Service RepresentativeLocation: Madison, WIEmployment Type: Full-TimeReports To: Customer Service ManagerWe are seeking a dedicated and personable Customer Service Representative to join our...
-
Billingual Customer Service Representative
4 weeks ago
Madison, United States CLEAResult Full timeTo join our team as a Bilingual Customer Service Representative! Customer Service Representatives support staff ensuring a smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations Customer Service Representative, Customer Service, Billing, Representative, Operations, Support, Retail
-
Customer Care Representative
5 months ago
Madison, United States Sub-Zero & Wolf Appliance Full timeOverview Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who...
-
Customer Experience Representative
2 weeks ago
Madison, Wisconsin, United States Best Buy Full timeJob Title:Customer Experience RepresentativeAbout the Role:We are seeking a skilled Customer Experience Representative to join our team at Best Buy. This role is perfect for someone who enjoys working with customers and providing exceptional service.Key Responsibilities:Greet and engage with customers in a warm and friendly manner, building rapport and...
-
Customer Service Representative
6 days ago
Madison, Alabama, United States Wal-Mart Stores , Inc. Full timeAbout the Job:We are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Responsibilities:Assist customers with their purchases and answer questionsOperate cash...
-
Customer Care Representative
1 week ago
Madison, United States Sub-Zero Group, Inc. Full timeOverviewSub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who...
-
Customer Care Representative
1 week ago
Madison, United States Sub-Zero & Wolf Appliance Full timeOverview Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who...
-
Customer Service Representative
1 week ago
Madison, United States Trustcare Full timePosition Overview The Customer Service Representative is a clinic-based position.The Customer Service Representative works from the clinic reception desk, and attends to patient needs, ensuring the customer experience is excellent in all aspects. The Customer Service Representative will coordinate the patient's clinical experience and ensure that the front...
-
Customer Service Representative
2 weeks ago
Madison, Wisconsin, United States Indeavor Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our Indeavor team. As a key member of our support team, you will be responsible for providing exceptional customer service via phone, email, and web conference.