Member Services Representative, AACU Branch Operations

4 weeks ago

New York City, United States American Airlines Full time

Location: John F Kennedy Intl Apt (JFK-TRML)

Cities:

Requisition ID: 76348

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board

Why you'll love this job

This job is within the American Airlines Credit Union. The role is responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.

This is a part time position working 20 hours a week on Monday, Tuesday and Saturdays.

The pay range for this is $17.50- $21.00 per hour.

What you'll do

* Open new accounts, sell and process Credit Union services for new and existing members
* Post deposits and process loan payments
* Process various monetary transactions and maintain account information
* Perform Notary Services as required
* Create and promote positive name recognition for the Credit Union
* Work with branch/department managers and leverage cross-selling opportunities
* Research member inquiries and provide solutions as required in a timely manner
* Maintain awareness of all branch functions and duties to provide proper support and coverage at all times
* Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations
* Foster a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization
* Perform loan interviews, processing and disbursement activities, as assigned by manager
* May work a rotating Saturday schedule depending on job location
* Perform other duties as assigned
* The selected individual will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

* High school diploma or GED
* Must be able to work in-person at assigned branch location
* Must have cash handling, sales, or a combination of customer service and financial institution experience within the last twelve months
* Job level to be determined by the candidate's skills, qualifications and relevant consumer loan processing or underwrriting experience

Preferred Qualifications- Education & Prior Job Experience

* College degree in business, finance, or related area, or equivalent financial services experience, or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
* Previous banking or Credit Union experience
* Previous experience in a service-culture environment
* This is a part time position working 20 hours a week on Monday, Tuesday and Saturdays.
* The pay range for this is $17.50- $21.00 per hour.

Skills, Licenses & Certifications

* Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Ability to exercise excellent member service skills
* Ability to perform in a service-culture environment with a desire to cross sell Credit Union products and services
* Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
* Ability to interact professionally with all employees and members
* Ability to speak, read, and write in English is required; Spanish is a plus
* Ability to work independently and with minimal supervision
* Ability to perform basic math calculations and analyze data
* Ability to self-motivate with strong organization skills and capacity for attention to detail
* Ability to effectively prioritize work and meet deadlines
* Ability to sit and/or stand for extended periods of time
* Ability to work varying schedules, including evenings and weekends
* Ability to maintain satisfactory performance and attendance
* Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Cities:

Requisition ID: 76348

  • Branch Service Operations Supervisor

    1 week ago

    New York, New York, United States Contract Leasing Corporation Full time

    Job DescriptionWe seek a highly skilled Branch Service Operations Supervisor to lead our branch's daily operations.The ideal candidate will have excellent leadership skills, strong analytical abilities, and excellent communication skills.Main TasksLead and direct branch activities to ensure efficient workflow.Collaborate with internal teams to maintain...

  • Customer Service Representative

    7 days ago

    Sun City, Arizona, United States Branch 54 Full time

    Job SummaryBranch 54 seeks a highly skilled Receptionist/Administrative Assistant to provide top-notch customer support and maintain a well-organized office environment. As a key member of our team, you will be responsible for greeting visitors, handling calls, and providing administrative assistance.ResponsibilitiesReceive and direct visitors, maintaining a...

  • Branch Manager

    5 days ago

    New York, United States Ascendo Resources Full time

    Job Title: Branch ManagerJob Description:We are seeking a dynamic and experienced Branch Manager to lead and oversee the operations of our branch. In this critical role, you will provide strategic leadership, foster a culture of excellence, and ensure the operational efficiency of the branch. As the Branch Manager, you will be responsible for driving the...

  • Branch Operations Manager

    6 days ago

    New York, New York, United States Workbox Staffing Internal Jobs Full time

    Job Summary:A successful Branch Manager at Workbox Staffing will oversee the day-to-day operations of our Holland, MI branch. This hands-on role involves guiding a team to achieve client satisfaction, building long-term relationships, and driving branch goals. As a key member of our leadership team, you'll be responsible for managing Recruiter activities,...

  • Branch Operations Manager

    2 weeks ago

    New York, New York, United States NBT Bank Full time

    About NBT BankNBT Bank is a leading financial institution dedicated to providing exceptional customer service and promoting growth opportunities for its employees. Job SummaryWe are seeking an experienced Branch Operations Manager to oversee the day-to-day operations of our Tier III branch and/or multiple branch locations. The ideal candidate will have prior...

  • Branch Operations Director

    2 weeks ago

    New York, New York, United States New York Institute of Technology Full time

    Job Title: Branch Operations DirectorWe are seeking a highly experienced Branch Operations Director to oversee all branch operations at the New York Institute of Technology. The successful candidate will have a proven track record in supervising and leading teams to achieve operational excellence.Responsibilities:Supervise and manage all branch operations,...

  • Member Service Representative

    6 months ago

    Phenix City, United States Bridgeway Credit Union Full time

    Job Description Title: Member Service Representative Reports to: Director of Branch Operations Position Summary: Serve as a liaison between the member and the credit union. Provide account information and transaction services on a full range of products and services for Bridgeway Credit Union. Responsible for processing a variety of financial transactions...

  • Operations Branch Manager

    7 days ago

    New York, New York, United States Contract Leasing Corporation Full time

    Job SummaryContract Leasing Corporation is seeking an experienced Branch Operations Manager to oversee the day-to-day activities of our branch, ensuring seamless operations and exceptional customer service.Key Responsibilities:Direct and coordinate branch activities, collaborating with internal departments to optimize workflow and efficiency.Manage...

  • Member Services Representative II

    7 months ago

    Culver City, United States Wescom Credit Union Full time

    Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 153N...

  • Customer Service Representative

    6 days ago

    New York, United States Municipal Credit Union Full time

    Job OverviewMunicipal Credit Union is seeking an experienced Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, answering their questions, and addressing their concerns.

  • Branch Operations Manager

    2 weeks ago

    New York, New York, United States Sonepar Full time

    Job TitleBranch ManagerAbout the RoleWe are seeking a highly skilled Branch Manager to lead our electrical distribution team in the northeast region. This is a full-time position that requires at least five years of management experience.ResponsibilitiesDrive branch performance with an emphasis on sales, customer service, and inventory management.Develop and...

  • Member Experience Representative I

    4 weeks ago

    New York, United States YMCA Full time

    The Member Experience Representative provides a positive experience in person and by telephone to all constituents. Job Description The YMCA of Greater New York is here for all New Yorkers - to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn,...

  • Branch Services Library Manager

    4 weeks ago

    New York, New York, United States New York Institute of Technology Full time

    About UsNew York Institute of Technology is a nonprofit, independent, private institution of higher education founded in 1955. We offer undergraduate, graduate, and professional degree programs in in-demand disciplines, including computer science, data science, cybersecurity, biology, health professions, medicine, architecture, design, engineering, IT, and...

  • Member Service Representative

    2 weeks ago

    Texas City, United States Associated Credit Union of Texas Full time

    Job DetailsJob Location Texas City - Texas City, TX Position Type Part Time Education Level High School Travel Percentage None Job Shift Day Job Category Banking Description Come join our 2023 Houston Chronicle Top Workplace team! Our Member Service Representatives are the first faces our members see when they walk into a branch. If you are friendly, have an...

  • Member Service Representative

    3 weeks ago

    Texas City, United States Associated Credit Union of Texas Full time

    Job DetailsJob Location Texas City - Texas City, TX Position Type Part Time Education Level High School Travel Percentage None Job Shift Day Job Category Banking Description Come join our 2023 Houston Chronicle Top Workplace team! Our Member Service Representatives are the first faces our members see when they walk into a branch. If you are friendly, have an...

  • Branch Team Member

    2 weeks ago

    New York, New York, United States PSFCU Full time

    About Us">At PSFCU, we value our employees' overall wellbeing by providing valuable benefits. Our competitive benefits package includes Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick...

  • Regional Branch Manager

    2 weeks ago

    New York, New York, United States Michael Page Full time

    About the RoleWe are looking for a highly motivated and experienced Branch Manager to lead our New York-based team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the branch, ensuring seamless execution of business processes, and fostering a culture of excellence.Responsibilities:Branch Operations...

  • Branch Operations and Maintenance Director

    1 week ago

    New York, New York, United States Contract Leasing Corporation Full time

    About the RoleWe are looking for a highly motivated and organized Branch Operations Manager to join our team at Contract Leasing Corporation.Key Responsibilities:Manage branch operations, including customer service, inventory management, and equipment maintenance.Collaborate with internal departments to ensure seamless workflow and efficient...

  • Assistant Branch Director

    2 weeks ago

    New York, United States Municipal Credit Union Full time

    Job DescriptionMunicipal Credit Union is looking for an experienced Assistant Branch Director to manage and oversee the daily operations of a branch. The successful candidate will be responsible for supervising a team of staff members, ensuring that they meet their sales targets and provide excellent customer service. The ideal candidate will have a proven...

  • Branch Leadership Manager

    1 week ago

    New York, United States Municipal Credit Union Full time

    Job OverviewMunicipal Credit Union is a leading financial institution committed to providing exceptional services to its members. We are seeking an experienced Branch Leadership Manager to join our team.The successful candidate will be responsible for managing and overseeing the daily operations of a branch, ensuring that all staff members meet their sales...