Event Services Technician

3 weeks ago

Brighton, United States Adams County, CO Full time

Perform a variety of semi-skilled and unskilled manual labor tasks related to the execution of special events hosted at County buildings and facilities while providing excellent customer service for all guests.

Note: This position requires night and weekend shift work, as well as extended work weeks during the annual Adams County Fair or as needed for special events throughout the year.

* Assist with the planning, scheduling, coordination and proper execution of contracted events.
* Identify equipment needs and essential inventory for each event.
* Deliver excellent customer service to clients and patrons.
* Participate in the execution of special events and the Adams County Fair.
* Maintain event spaces, rooms, offices, restrooms, food areas, etc. in order to make all building presentable for events.
* Prepare facilities by assisting with set up and tear down for special events and contracted events; move panels, stages, tables, chairs, and sound systems; clean up after events including buildings and barns; secure facilities.
* Perform a variety of cleaning duties including dusting, sweeping, and vacuuming, scrubbing, stripping, and waxing floors.
* Clean, maintain and sanitize restrooms; stock restrooms with necessary supplies.
* Inspect building facilities to identify building maintenance needs; assist with minor repairs and basic maintenance of facilities.
* Perform winterizing maintenance in facilities; remove snow as needed.
* Perform other related duties and responsibilities as required.
* Excellent customer service skills; ability to communicate effectively and diplomatically with co-workers and patrons attending events.
* Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.  
* Strong interpersonal skills; positive, team-oriented, self-motivated, enthusiastic, dependable and professional.
* Knowledge of general methods, practices, and equipment used in building cleaning, basic maintenance services and activities..
* Basic tools and equipment used in building cleaning, maintenance, reconstruction, and repair work.
* Knowledge of chemicals used in cleaning.
* Knowledge of occupational hazards and necessary precautions applicable to assigned work.
* Knowledge of event planning and management.
* Ability to learn how to operate a variety of equipment and tools in a safe and effective manner. Learn County policies, procedures, and codes related to facility cleaning, maintenance, and repair.
* Perform minor or routine maintenance and repairs.
* Understand and follow oral and written directions.
* Communicate clearly and concisely, both orally and in writing.
* Troubleshoot issues impacting customer experience during events including, but not limited to heating and air conditioning, audio-visual equipment, etc.
* Ability to operate modern office equipment including but not limited to computer equipment, tablets, printers, scanners, software applications and various audio-visual equipment.
* Education and Training: High school diploma or GED equivalent. Additional training and or education in Special Events Management or a related field preferred.
* Experience:
* Two (2) years of experience in a front-line customer service position, as well as, general maintenance and repair activities.
* Proficiency in various equipment and hand tool operation preferred.


* License or Certificate: 
* Must have reliable transportation to carry out work responsibilities, and holding a valid Colorado Driver's License is highly preferred.
* Must be able to safely operate a variety of onsite equipment to include golf carts, Gators, scissor lifts, cherry picker, skid steer and other motorized vehicles. Certification may be required to operate some equipment.


* Background Check: Must pass a criminal background check.

Essential duties require the following physical abilities and work environment:

* Ability to sit, stand, kneel, crouch, squat, stoop, reach, crawl, twist, climb, and lift 100 pounds; exposure to noise, outdoors, confining work space, electrical hazards, chemicals, dust, mechanical hazards.
* Availability for on-call and stand-by call.
* This position requires night and weekend shift work, as well as extended work weeks during the annual Adams County Fair or as needed for special events throughout the year.

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