Convention Services Set up Crew

1 month ago

Colorado Springs, United States The Broadmoor Hotel Full time
Job Title: Convention Service Set- Up Crew

Pay Rate: $17.00-$19.00 per hour

*$17.00- 19.00 per hour based on $15.27 per hour base wage + service charge paid per shift; historically, this position averages service commission earnings of $2.00-$4.00 per hour. Service charges are commissions and will fluctuate based on events and time of year.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Convention Services Crew Team, this position will be responsible for supporting the banquet team, conference manager team and other hotel departments by completing the set-up, breakdown, and cleaning for meetings/events, maintaining inventory of banquet supplies, and maintaining a clean work area. These duties must be performed by following all safety procedures and ensuring prompt and courteous service to both internal and external guests.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:
• Correctly and efficiently set-up and break-down all functions which includes all types of meetings and events (ex. breakfasts, dinners, exhibits, tradeshows, auctions, etc.).
• Refresh function rooms during meals and breaks.
• Move carts of convention equipment to/from storage areas.
• Interaction and servicing of customer needs (both internal and external customers).
• Cleaning of function space, banquet space and storage areas and be sure to always keep all storage areas clean and orderly.
• Report major cleaning and repair needs daily.
• Maintain equipment and vehicles and operate all equipment as intended.
• Maintain complete knowledge of correct use of equipment.
• Anticipate internal and external guests' needs, respond promptly and acknowledge all guests, under all circumstances.
• Follow through on instructions from Supervisor & Manager as directed.
• Be familiar or quickly become familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and report condition of property.
• Assist other departments as necessary.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:
  • Enthusiastic, friendly, and energetic team member who works well with others.
  • Valid Driver's License required as this position my be required to transport equipment across the resort
    • Any employee driving a Broadmoor vehicle must be 18 years or older
  • Strong interpersonal communication skills
  • Occasional heavy lifting (up to 100 lbs. with assistance) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
  • Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development - We invest in our employees As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

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