Call Center Representative

2 weeks ago


Plainville, United States Mosquito Mary's Full time
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development

We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselves on our commitment to excellent customer service and strive to exceed our customers’ expectations every day.

Job Summary
We are looking for a dedicated and enthusiastic Call Center Representative to join our team. You will be responsible for handling incoming calls from customers and providing them with information about our products and services, as well as resolving any issues they may have. You will also be responsible for making outbound calls to attract new business and follow up with customers to ensure their satisfaction.

Responsibilities
  • Research and make outgoing calls to attract new customers.
  • Answer incoming calls from customers in a professional and courteous manner.
  • Resolve customer complaints and issues in a timely and efficient manner.
  • Make outbound calls to follow up with customers and ensure their satisfaction.
  • Meet or exceed established performance metrics, including call quality, customer satisfaction and sales goals.
  • Maintain accurate and detailed records of customer interactions in our CRM system.
  • Participate in ongoing training and development to improve your skills and knowledge.
Qualifications
  • High school diploma or equivalent
  • Excellent verbal and communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Sales and Customer Service experience preferred
  • Proficiency with modern software.
  • Ability to work flexible schedules, including evenings and some weekends.

We Offer
  • Competitive salary and a safe, friendly working environment.
  • Comprehensive training program.
  • Opportunities for growth and advancement within a fast-growing company.
  • A supportive and collaborative work environment.

If you are a sales oriented and customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Please submit your resume and cover letter.



  • Plainville, United States Mosquito Mary's Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & development We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselves on our commitment to excellent customer service and strive...


  • Plainville, United States Total Mechanical Systems, LLC Full time

    Total Mechanical Systems is seeking to immediately hire Customer Service Representatives to help provide excellent customer service to our growing customer base. We are looking for candidates who is able to work on the weekend with previous CSR experience required, and great computer and typing skills. HVAC or experience in the home services industry a...


  • Plainville, United States Total Mechanical Systems, LLC Full time

    Job DescriptionJob DescriptionTotal Mechanical Systems is seeking to immediately hire Customer Service Representatives to help provide excellent customer service to our growing customer base. We are looking for candidates who is able to work on the weekend with previous CSR experience required, and great computer and typing skills. HVAC or experience in the...


  • Plainville, United States YMCA Of Greater Hartford Full time

    Job DescriptionJob DescriptionUnder the guidance of the Membership Director, the Member Service Representatives will be responsible for effective and efficient contact between members and staff. The Member Services Representatives will deliver exceptional service to YMCA members, potential members, and guests. Will assist with membership and program sales,...


  • Plainville, United States Hartford HealthCare Full time

    Description Job Schedule: Part Time Standard Hours: 36 Job Shift: Shift 1 Shift Details: This position is 36 hour, 4 x 9 hour shifts, flexible hours. Call obligation. Work where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. ...


  • Plainville, United States Hartford HealthCare Full time

    Description Job Schedule: Part Time Standard Hours: 36 Job Shift: Shift 1 Shift Details: This position is 36 hour, 4 x 9 hour shifts, flexible hours. Call obligation. Work where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. ...


  • Plainville, United States Sturdy Memorial Hospital Full time

    Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure of confidential information; performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures.Required...


  • Plainville, United States Keller Williams Elite Full time

    Duties - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, take messages, and provide information to callers - Support associates and team members with office systems - Manage office supplies and inventory, ensuring adequate stock levels - Sort and distribute incoming mail and packages - Maintain a clean and...


  • Plainville, United States Construction Resources, LLC Full time

    Growing CT based Construction Manager/General Contractor is looking for an experienced Project Field Superintendent to oversee commercial, retail, medical and multi-unit housing projects in Connecticut. All applicants should have a minimum of 5-7 years verifiable field superintendent experience. Must possess a solid foundation of technical knowledge and...


  • Plainville, United States CareerBuilder Full time

    Job Description Job Description Salary: Base plus commission and Bonus We are looking to hire a business development/relationship management professional in the Worcester/Bristol Counties in MA and Providence County in RI , for our growing sales department. This is a fantastic opportunity in a recession and pandemic-resistant industry, with opportunities for...


  • Plainville, United States ServiceMaster Full time

    We are looking to hire a business development/relationship management professional in the Worcester/Bristol Counties in MA and Providence County in RI , for our growing sales department. This is a fantastic opportunity in a recession and pandemic-resistant industry, with opportunities for un-capped commission and professional growth to go along with a base...


  • Plainville, United States ServiceMaster Full time

    We are looking to hire a business development/relationship management professional in the Worcester/Bristol Counties in MA and Providence County in RI , for our growing sales department. This is a fantastic opportunity in a recession and pandemic-resistant industry, with opportunities for un-capped commission and professional growth to go along with a base...


  • Plainville, United States ServiceMaster Dynamic Cleaning Full time

    Job DescriptionJob DescriptionSalary: Base plus commission and BonusWe are looking to hire a business development/relationship management professional in the Worcester/Bristol Counties in MA and Providence County in RI , for our growing sales department.This is a fantastic opportunity in a recession and pandemic-resistant industry, with opportunities for...


  • Plainville, CT, United States Hartford Healthcare (HHC) Full time

    Job Schedule: Full Time Job Shift: Shift 1 Shift Details: Ask about a 4 day work week option! Primary Care Physician Position Details: Hartford HealthCare is seeking a full-time Physician for a multi-provider, multi-specialty, adult, primary care practice in the town of Plainville, Connecticut conveniently located in heart of central Connecticut. Role:...


  • Plainville, CT, United States Nurses at Home Full time

    Nurses at Home - Do you want to work with a home health agency that puts clinicians' input on a pedestal? - Small intimate agency with direct contact with owners. - Clinical first, business second, culture. - Grow as we grow. Nurses at Home is a home health company starting with you! We are looking for a full time RN clinical case managers. We prefer either...