Service Advisor

3 weeks ago


Salisbury, United States Transteck Inc - Salisbury Full time

TRANSTECK, INC.

JOB DESCRIPTION

Job Title:                                Service Advisor                            

Job Reports To:                      Service Manager                    

Exempt or Non-Exempt:        Exempt  

Full-Time or Part-Time:         Full Time

Job Summary:

Maintain customer relationships and effectively communicate status of repairs.

Essential Job Functions:

  • Customer loyalty
  • Service and parts sale
  • Resolve customer problems and complaints
  • Maintain customer appointment system
  • Review the vehicle history files
  • Walk around every vehicle and identify problems, wants and needs with customer and document as stated
  • Obtain customers signature on work authorization sheet prior to repairs
  • Promote the sale of parts, labor and accessories to meet customer needs
  • Record clear instructions for foreman and technicians
  • Main customer contact
  • Provide written estimates for labor and parts. Provide a diagnostic’s estimate if necessary
  • Provide customers with estimated time of completion
  • Establish method of payment; obtain approval of credit or purchase or purchase order if necessary
  • Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer.
  • Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order.
  • Discuss work performed and changes with customer by telephone or upon arrival of dealership.
  • Maintain a follow-up system for additional needed repairs and parts on order
  • Note additional needed repairs and obtain approval before proceeding
  • Maintain housekeeping, organization, and safety of work area
  • Order parts according to dealership procedures
  • Ensure accuracy of final repair orders and call customer with final information .

 

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.

The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.

Qualifications:

  • A high school diploma or GED
  • Minimum of one year related or sales experience     

Machines/Tools/Equipment: 

  • Computer, basis office equipment (copier, calculator, fax, etc.)

 Working Conditions:

  • Primarily a controlled office environment

 

 


  • Service Advisor

    6 days ago


    Salisbury, United States Cloninger Automotive Group Full time

    Service Advisor responsibilities include: Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Job brief...

  • Service Advisor

    7 hours ago


    Salisbury, Maryland, United States Loves Travel Stops & Country Store Full time

    Req ID: Address: 1105 Peeler Rd Suite 100 Salisbury, NC, 28146 Welcome to Love's OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care...


  • Salisbury, United States HERTRICH Family of Automobile Dealerships Full time

    Job DescriptionJob DescriptionExperienced Automotive Service Advisor / Service Writer - Assistant Service Manager- Full TimeExperienced Master Level Auto GM Repair Techs/ Auto Service Technicians Wanted!!Hertrich GMC Buick of Salisbury are excited to announce the opening of our new STATE OF THE ART Facility in Spring of 2024! REV up your success in our HUGE...


  • Salisbury, United States Hertrich Family of Automobile Dealers Full time

    Service Advisor, Service Manager, Service, Manager, Assistant, Advisor, Retail, Automotive

  • Service Advisor

    15 hours ago


    Salisbury, United States Love's Travel Stops Full time

    Req ID: 433515 Address: 1105 Peeler Rd Suite 100 Salisbury, NC, 28146 Welcome to Love’s! OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck...


  • Salisbury, United States Hertrich Family of Automobile Dealers Full time

    Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager- Full Time Experienced Master Level Auto GM Repair Techs/ Auto Service Technicians Wanted!! Hertrich GMC Buick of Salisbury are excited to announce the opening of our new STATE OF THE ART Facility in Spring of 2024! REV up your success in our HUGE Air-conditioned Auto...

  • Service Advisor

    2 days ago


    Salisbury, United States Love's Travel Stops & Country Stores Full time

    Job DescriptionJob DescriptionReq ID: 433515Address: 1105 Peeler Rd. Suite 100 Salisbury, NC, 28146Welcome to Love’s!OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress...


  • Salisbury, United States Pohanka Automotive Group Full time

    **SUMMARY** **Pohanka Chrysler Dodge Jeep Ram of Salisbury i**s hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a...

  • Tire Service Advisor

    14 hours ago


    Salisbury, United States Dealer Tire LLC Full time

    Who We Are We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking...


  • Salisbury, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Flock Advisor

    5 hours ago


    Salisbury, United States Perdue Farms Full time

    Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food. **Summary**: The Flock...

  • Retail Sales Advisor

    1 month ago


    Salisbury, United States Tapi USA LLC Full time

    **Retail Sales Advisor** Stores Salisbury, Wiltshire Minimum Experience **Entry-level** Compensation **OTE 25,000** WHO WE ARE Were Tapi, a flooring retailer with a difference, and were here to change the world (well the flooring world at least). Weve started a revolution and its contagious. In 6 years, weve opened over 150 stores and with a flock of mobile...


  • Salisbury, United States National Financial Partners Corporation Full time

    Who We Are Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20 B in AUM. We have more than 300 employees serving clients from 22 offices in 12 states. With a strong commitment to a fiduciary busines Client Service, Receptionist, Associate, Financial Planning, Operations, Service, Retail


  • Salisbury, United States SYDENSTRICKER NOBBE PARTNERS Full time

    Job DetailsJob Location SNP Salisbury - Salisbury, MO Position Type Full Time Education Level High School Travel Percentage Negligible Job Shift Day Job Category Management Description Position Specifics Department: Service Reports to: Service Manager or Division Aftermarket Manager May Supervise: Service Technician, JD TECH Student Purpose Manages service...

  • Chaplain

    1 month ago


    Salisbury, Maryland, United States Salisbury School Full time

    Salisbury is looking for passionate and thoughtful Chaplain to guide the spiritual life of the school community. The ideal candidate will contribute to Salisbury's supportive and collegial culture that is student-centered and caring in its approach to teaching boys. While a bi-weekly worship service and pastoral responsibilities are central to the role, the...


  • Salisbury, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Salisbury, United States HERTRICH Family of Automobile Dealerships Full time

    Job DescriptionJob DescriptionExperienced Master Level Auto GM Repair Techs/ Auto Service Technicians Wanted!!Hertrich GMC Buick of Salisbury are excited to announce the opening of our new STATE OF THE ART Facility in Spring of 2024! REV up your success in our HUGE Air-conditioned Auto Service Shop with the latest ALL NEW equipment, HEAVY DUTY lifts for...

  • Automotive Mechanic

    1 month ago


    Salisbury, United States Central Automative Group Inc Full time

    Job DescriptionJob DescriptionGrowing automotive repair company seeks class A and B technicians.This position focuses on preventative maintenance, brakes, tires, electrical and AC work, maintenance and repair work included but not limited to: alternators, starters, drive belts, radiators, tune ups, timing belts, steering and suspension systems, engine...


  • Salisbury, United States Saxon Global Full time

    Top 3 requirements: 7+ years of Business Consultant or BRM experience Comfortable creating business documentation MDM and Data Governance experience Strong personality. Able to drive team towards a goal Day Responsibilities/project specific Prioritize Business needs Develop rational, business cases and criteria to track project success Document and...


  • Salisbury, United States Transteck, Inc Full time

    Job DescriptionJob DescriptionJob descriptionTransteck, Inc. is one of the largest Freightliner Truck dealers in the United States with 14 locations and 4 body shops. We have over 150 trained technicians, over $5,000,000 in parts inventory, and utilize state-of-the-art facilities. Our large size means that we have the resources to provide the best-in-class...