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Food Service Host-Casual-UPMC Harrisburg
4 months ago
**Purpose:**
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.
**Responsibilities:**
+ Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
+ Adheres to department procedures regarding the operation of all food service equipment.
+ Communicates customer complaints and concerns effectively with other health care team members.
+ Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
+ Serves patient meal tray using the designated department script, to include proper patient identification.
+ Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
+ Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
+ Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
+ Work permit required if under 18 years old.
**Licensure, Certifications, and Clearances:**
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
