Food Service Host-Casual-UPMC Harrisburg

2 weeks ago


Harrisburg, United States University of Pittsburgh Medical Center Full time

Purpose:

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

* Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
* Adheres to department procedures regarding the operation of all food service equipment.
* Communicates customer complaints and concerns effectively with other health care team members.
* Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
* Serves patient meal tray using the designated department script, to include proper patient identification.
* Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
* Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
* Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Qualifications:

* Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:

* Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran



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