Supervisor, Transportation Services

1 month ago

Trapper Creek, United States Holland America Line Careers Full time

Supervisor, Transportation Services

Department: Transportation

Employment Type: Seasonal - Full Time

Location: McKinley Transportation and Logistics

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, lodges and hotels, motor coaches and domed rail cars for the best Alaska experience available. Our guests experience both comfort and adventure that is truly unmatched.

Responsibilities

* Supervises a transportation services team and the transportation services activities.
* Performs driver and dispatch duties.
* Assists with scheduling, transportation services activities and operations.
* Routinely applies knowledge of operations, Company products and customer services to assist staff with routine questions.
* Performs incident investigation and reporting.
* Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations

Requirements

* Proficiency in the use of computer business applications.
* Three years of experience in positions involving operations, dispatch, or training.
* Motorcoach driving experience is preferred.
* Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
* Must meet Company's clean driver eligibility requirements.
* Current, valid Commercial Driver's License, Class B with an air brake endorsement is required. (May be obtained through Company training course.)
* Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
* Minimum age of 21 is required.
* Must pass a pre-employment background check.
* Minimum age of 18 years required to reside in company housing, where available.
* Participates in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
* Participate in HAP's safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
* Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
* Dedicated commitment to a diverse, equitable and inclusive work environment.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:

* Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

* Travel - FREE CRUISE AFTER YOUR FIRST SEASON
* Reward for Referral Program
* Experience - Of a lifetime
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

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