Supervisor, Business Operations

7 days ago

Myrtle Beach, United States Wyndham Destinations Full time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Supervisor of Business Operations is responsible for assisting the Manager of Business Operations with all aspects of coordinating the Sales & Marketing operational office and staff, to include tour reception, gifting, manifest, facilities, providing full support for Sales & Marketing, leading their team while partnering with and supporting site leadership.

Responsibilities/Job Duties:
  • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
  • Direct site operational personnel. Proactively partner with all levels to ensure adherence to all corporate, BU, and Site SOP's and compliance with PII (Personally Identifiable Information) and PCI (Payment Card Industry) requirements.
  • Assist Manager, Business Operations with ensuring all new programs and processes are effectively communicated and implemented seamlessly in an effort to consistently prevent manipulation of company systems and records.
  • Identify training opportunities on system applications and processes (i.e. CRS, Epny, Focus, CPP, PRIME, etc.) and modules (i.e. accounting, commissions, contracts, tour reception, gifting, marketing administration, etc.) and provide support with process improvement.
  • Foster collaboration among key roles at the site and in the spirit of One Wyndham establishing a working relationship with Resort Operations.

Competencies:
  • Business Acumen: Day to Day Operations, SOP's, processes and functions of teams, operational audits and thorough understanding of all team members administrative functions.
  • Communication & Building Trust: Build relationships with your team, site leadership, & business partners.
  • Leadership Effectiveness: Establish strategic goals and align the team to achieve those goals.
  • Talent Acquisition & Development: Attract, hire, and develop the best talent.
  • Driving Results & Innovation: Recommend and implement positive change.

Qualifications and Skills:
  • Bachelor's degree preferred and minimum of 1 year management experience (company experience can be considered in lieu of management experience)
  • Full availability, day, nights, weekends and holidays.
  • Must be computer proficient in Microsoft Office products (Word, Powerpoint, and Excel)
  • Strong organizational and presentation skills required.
  • Strong written and verbal communication skills required.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.

• Sick leave in accordance with applicable laws and/or ordinances

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation
Generally starting at $15.00 - $15.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Job Requisition: R-95810

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