Virtual Appointment Setter

4 weeks ago

Phoenix, United States Sustainable Pathways Consulting Full time

Job Title: Virtual Appointment Setter (WFH)

Job Location: Remote

Responsibilities:

  1. Outbound Calls: Initiate outbound calls to prospective clients who have expressed interest in our travel services or who fit our target demographic.

  2. Qualifying Leads: Engage with potential clients to determine their travel preferences, budget, and timelines to assess their readiness for a consultation.

  3. Appointment Scheduling: Efficiently manage calendars to schedule appointments for our travel advisors, ensuring optimal utilization of their time.

  4. Information Sharing: Provide accurate information about our travel packages, promotions, and services to generate interest and excitement among potential clients.

  5. Follow-Up: Conduct timely follow-up calls with leads who have shown interest but have not yet scheduled appointments, to maintain engagement and convert them into booked consultations.

  6. Database Management: Maintain comprehensive records of client interactions, appointments scheduled, and relevant information using our CRM system.

Requirements:

  1. Excellent Communication Skills: Strong verbal communication skills with the ability to articulate information clearly and persuasively.

  2. Customer Focus: A customer-centric approach with the ability to understand and address the unique needs and preferences of each potential client.

  3. Organization and Time Management: Proven ability to prioritize tasks, manage multiple calendars, and work efficiently in a fast-paced environment.

  4. Persistence: Resilience and persistence in engaging with leads, overcoming objections, and securing appointments.

  5. Attention to Detail: Accuracy in recording client information and scheduling appointments to ensure a seamless experience for both clients and travel advisors.

  6. Team Player: Collaborative attitude with a willingness to support team goals and contribute to the overall success of the agency.

Benefits:

  1. Training and Development: Opportunity for training and development to enhance your skills in sales, communication, and customer service.

  2. Performance Incentives: Competitive compensation package with performance-based incentives for achieving appointment-setting targets.

  3. Travel Discounts: Access to exclusive travel discounts and perks for personal travel arrangements.

  4. Dynamic Work Environment: Join a dynamic and supportive team environment where your contributions are valued and recognized.

  5. Career Growth: Potential for career advancement within the travel agency, with opportunities to transition into roles such as travel advisor or sales manager.

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