Welcome Center Agent
4 weeks ago
Job Description
Responsible for providing quality customer service to all Specialty Marketing packages.
DUTIES
* Check-in Specialty Marketing packages.
* Collect deposit and taxes.
* Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nights, upgrade packages.
* Qualify guests for presentation.
* Courtesy call guests after check-in.
* Provide customer service to all Specialty Marketing packages.
* Work with confidential information
* Order supplies for the department as needed
* Mail out paperwork as needed.
* Maintain various departmental reports.
* Other duties may be assigned.
* Assist with Check Ins as needed for All Guests checking into resort.
* Provide Customer Service to guests staying on property and answer questions about area.
* Direct guests to proper areas and assist with Tour Desk, Owner Referral and Inhouse Administration as needed.
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Welcome Center Agent
4 weeks ago
Kissimmee, United States Westgate Resorts & Spa Full timeResponsible for providing quality customer service to all Specialty Marketing packages. DUTIES - Check-in Specialty Marketing packages. Collect deposit and taxes. Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nig Agent, Welcome Center, Customer Service, Retail, Hotel
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