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Marine Field Service Engineer
1 month ago
Overview
We are seeking a full-time Field Service Engineer - Marine in Fort Pierce, FL. In this role, you will be responsible for providing technical support and training on Garmin and Fusion Entertainment Marine products to boat OEMs (Original Equipment Manufacturers), OEM dealers and installing dealers.
Essential Functions
* Act as embedded Garmin technical representative to ensure installations meet Garmin standards for quality and functionality
* Respect and observe the rules and policies of the OEM while onsite and maintain professional and courteous demeanor with all OEM associates
* Provide on-site support of Marine OEM Installations and troubleshooting in a manufacturing environment
* Verify reported defective products at Customer's facility
* Train customer's associates in the installation and operation of Garmin Marine, Fusion Entertainment equipment and other related items
* Meet all of productions needs related to Garmin including coordinating schedule with the production line and sea trials, taking care of problems that arise, and adjust priorities at a moment's notice
* Maintain communication with Garmin headquarters including documenting and completing reports on the work performed and reporting failures/tracking trends
Basic Qualifications
* Bachelor's Degree or equivalent Military/Trade school training OR a minimum of 4 years relevant experience
* Must possess a minimum of 4 years work experience performing marine electronic equipment installation/troubleshooting
* Demonstrated strong and effective verbal, written, and interpersonal communication skills and a superior customer-oriented attitude
* Must possess a demonstrated proficiency using personal computers and software applications, including Microsoft Word & Outlook
* Must be positive, detail/quality oriented, organized, analytical, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize in a fast paced, deadline-driven environment with excellent time management and follow-up skills
Desired Qualifications
* Previous experience in Marine installation
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
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