Dental Registrar

Job Description

1. Promote a safe, cooperative and professional health care environment to ensure optimum patient care (as per HR Policy 113c).

2. Adheres to all hospital policies, procedures, rules and regulations, including but not limited to, absenteeism, ETIME, cellular telephone usage, dress code and rules of conduct.

3. Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely fashion.

4. Electronic registration of patients.

5. Multitask - Answering phones, taking messages, getting back to patients on a timely manner.

6. Verification and entry of personal and visit data.

7. Verification and entry of insurance information or other financial information pertaining to the patient's account.

8. Evaluate and assign self-pay patients to the appropriate fee category.

9. May schedule appointments for follow-up treatment.

10. Prepare transportation vouchers and ambulate requests for patients.

11. Counsel patient in correct clinic procedures and provide information on clinic services by telephone.

12. Create claims, checking for correct procedure codes.

13. Check receipts to confirm payment and enter into patient record.

14. Proficient in Dentrix, Epic

15. Accept cash payment for service provided.

16. Tracks Lighthouse calls, schedules patients from wait list, follow-up of patients called.

17. Checks for prior authorizations needed for procedures are current

18. revises financial patient contracts and confirms payments prior to procedures

19. Scans all patient documents to chart on a daily basis

Requirements

1. Education Required: HS Diploma
2. License(s) Required:
3. Experience/Skills Required: preferably 2 yrs

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