Host/Hostess

2 weeks ago

Buffalo, United States The Stray Dog Bar & Grill Full time
Job Title: Host/Hostess

Job Type: seasonal and year-round, part-time and full-time

The Stray Dog is looking for part-time and full-time Hosts to join our team As a Host, you are responsible for the initial, warm greeting and seating of guests, answering guest questions in-person and via telephone, and sincerely thanking each guest as they leave.

Essential Responsibilities:
  • Warmly greet and seat guests with a friendly, sincere smile.
  • Answer telephones, take orders, and respond knowledgeably and warmly to questions.
  • Communicate messages and questions regarding dietary restrictions, large parties or special requests to management.
  • Use good judgment, patience, and courtesy when dealing with guest challenges or responding to guest needs.
  • Safely and effectively move and arrange chairs, tables, highchairs, booster seats, and other equipment as necessary.
  • Assist with clearing, cleaning, and resetting tables as needed.
  • Complete cleaning tasks for the front of house area to ensure cleanliness throughout each shift.
  • Perform other relevant tasks as instructed by management.

Required Skills and Abilities:
  • Must be at least 16 years of age
  • Availability days, evenings, weekends, holidays.
  • Previous experience in customer service work preferred.
  • Skills in problem-solving, teamwork, and communication in-person and via phone.
  • Ability to present a positive, professional, customer-service-oriented attitude.
  • Ability to stand, move, and walk for multiple hours.

Authorization, Certification and At-Will Employment Agreement

I certify that I have personally completed this application. I declare that the information provided in this employment application is true and complete and I understand that any false information or significant omissions may disqualify me from further consideration for employment and may be justification for my dismissal from employment if discovered at a later date. I agree to immediately notify this company if I should be convicted of a crime while my job application is pending or during my employment, if hired.

I understand that I shall be required to provide documentation establishing my legal authorization for employment within the first three days of my employment.

I authorize this company to make an investigation of all information contained in this employment application and I release from liability all companies and corporations supplying such information. I understand any false answers, statements, or implications made by me on this application or other required documents shall be considered sufficient cause for denial of employment or discharge.

I specifically authorize and direct my current and former employers to supply employment-related information to this company and do hereby release my current and former employers from liability for providing information to this company.

Upon termination of my employment for whatever reason, I release this company from all liability for supplying any information concerning my employment to any potential employer.

I authorize this company, if applicable, to request a copy of my credit report, motor vehicle driving record, and any other investigative report deemed necessary through various third party sources. As required by law, upon request within a reasonable period of time, I will be notified as to the nature and scope of such investigations.

If applicable, I also agree to submit to any drug test required of me, whether prior to my employment or if employed by this company at any time thereafter.

At-Will Employment Agreement

I understand and agree that nothing contained in this application, or conveyed during any interview is intended to create an employment contract between the company and me. In addition, I understand and agree that if you employ me, in consideration of my employment, my employment and compensation will be at-will, for no definite period of time, and may be terminated at any time, for any reason, or for no reason at all. I understand that only the company's managing member is authorized to change the employment-at-will status and such a change can only be done in writing. I have read, understand, and agree to the above.

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