Senior Patient Account Representative- TULSA

1 month ago

Norman, United States The University of Oklahoma Full time

OU-Physicians Tulsa Central Billing Office

OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primarily responsibility of this position is Customer Service. Not only will you be assisting patients over the phone with questions and resolutions to balance due on account, but you will also work past due patient balances for collections which may include but not limited to researching bad addresses, filing insurance claims, mailing collection letters making adjustments to accounts, and posting patient payments to the accounts.

Sr. Patient Acct Rep:

Under general supervision, may participate in any or all aspects of the claims processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, follow-up, and credit balance resolution.

Qualifications:

Required Attachments to be considered for this position are: Resume. Failure to attach the required documents and checking the "Relevant" box will result in your application not being sent through to the hiring department.

Educational Requirement:

* High School Diploma or GED.

Sr. Patient Acct Rep:

* Must have 24 months recent experience in medical billing, medical collections, medical billing systems (Allscripts, Epic or other). Salary: $14.38 - $16.75 per hr. based on experience.

Required Skills:

* Proficient skills in data entry, medical account reconciliation, and charge entries appropriate to level of experience.
* Must have proficiency with the following Microsoft Office programs: Office and Outlook.
* Must have the ability to access, input, and retrieve information from the computer.
* Excellent customer service skills and must be able to work successfully with a diverse group of faculty, other staff, and patients.
* Must be able to follow directions and work as part of a team.
* Must be able to follow patient safety and confidentiality (HIPAA) guidelines.

Assets:

* EPIC, Allscripts and EMR experience.
* Experience working in a large practice with several providers.
* Experience working with government insurance plans.

Advertised Physical Requirements:

* Standard administrative office environment and exposure, including frequent keyboarding. Up to 25% of this position will require mobility (moving from one room or building to another; etc.)

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

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