PT Branch Library Assistant

2 weeks ago

Bryant, United States Saline County Library Full time
Summary:

The Branch Library Assistant is responsible for all public service operations including circulation, reference, and technology help.

Qualifications:

High School Diploma, customer service experience, and programming/event planning experience preferred. The successful applicant needs to be friendly, outgoing, motivated, and committed to providing excellent service in a public library environment.

Required Knowledge, Skills, and Abilities:

  • Candidate should be computer literate and willing to learn new technologies
  • Knowledge of popular reading materials, movies, and music
  • Must like working with people and be able to cooperate with all staff
  • Must possess the temperament and good judgment to effectively work with the general public and patrons, some of whom may be irate or unreasonable
  • Accuracy in clerical skills such as typing and barcode scanning
  • Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds.
  • Ability to work a flexible schedule, including evenings and Saturdays
  • Must like working with people of all ages.
  • Maintains professional relationships with co-workers and supervisor while utilizing excellent communication skills.

Responsibilities:

  • Provides outstanding customer service to patrons of all ages.
  • May act as a notary and/or passport
  • Provides technology and computer assistance to adult and youth patrons
  • Checks materials in and out using barcode scanner and RFID system
  • Registers patrons for new library cards and enters data into system accurately and efficiently
  • Assists patrons in locating materials and provides reader's advisory assistance
  • Helps patrons with a wide variety of computer tasks.
  • Continuously learns new and changing technology
  • Familiarizes self with library policies and adheres to them
  • Answers Libby, Hoopla, and Kanopy questions, while assisting with set up.
  • Monitors patron behavior and enforces library code of conduct; alerts manager.
  • Shelves materials as needed.
  • Answers telephone and assists patrons with renewals, lost items, and materials or services questions.
  • Other duties as assigned.

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