GMC Homeowner Support

Job DescriptionJob DescriptionMay include: Provide excellent customer service via phones, email, and online chat. (Homeowners, distributors, dealers). Respond promptly to correspondence via phone, mail, and email. Assist with complaints via social media, executives, and BBB. Assist coordinating with distributor technical representatives performing site...

May include: Provide excellent customer service via phones, email, and online chat. (Homeowners, distributors, dealers). Respond promptly to correspondence via phone, mail, and email. Assist with complaints via social media, executives, and BBB. Assist coordinating with distributor technical representatives performing site visits. Coordinate and...

May include: Provide excellent customer service via phones, email, and online chat. (Homeowners, distributors, dealers). Respond promptly to correspondence via phone, mail, and email. Assist with complaints via social media, executives, and BBB. Assist coordinating with distributor technical representatives performing site visits. Coordinate and...

May include: distributors, dealers). Assist with complaints via social media, executives, and BBB. Assist coordinating with distributor technical representatives performing site visits. Coordinate and distribute mail. Perform data entry, review, process, file and maintain documents Perform special projects as assigned. Consult with internal technical support...

May include: - Perform data entry, review, process, file, and maintain documents - Located HVAC dealers/contractors and dispatching work orders - Consult with internal technical experts, when necessary, and ensure executive authorization is provided for material expenditures - Identify and suggest process improvement opportunities - Escalate matters of...

Job DescriptionJob DescriptionMay include:Provide excellent customer service via phones, email, and online chat. (Homeowners, distributors, dealers).Respond promptly to correspondence via phone, mail, and email.Assist with complaints via social media, executives, and BBB.Assist coordinating with distributor technical representatives performing site visits....

Job DescriptionJob DescriptionMay include:Provide excellent customer service via phones and email. (homeowners, distributors, dealers) Respond promptly to correspondence via phone, fax, mail, and emailPerform data entry, review, process, file and maintain documentsLocated HVAC dealers/contractors and dispatching work ordersConsult with internal technical...

**May include**: - Assist with complaints via social media, executives, and BBB. - Assist coordinating with distributor technical representatives performing site visits. - Coordinate and distribute mail. - Perform data entry, review, process, file and maintain documents - Perform special projects as assigned. - Consult with internal technical support when...

May include: Respond to inquiries regarding policies, payroll, procedures, programs, etc.; resolve issues and escalate to appropriate point of contact if further assistance is needed Assist with employee relations, benefits, training, events, communications and compensation programs Pre-Boarding and On-Boarding- recruiting and staffing logistics Initiate...

Job DescriptionJob DescriptionMay include:Respond to inquiries regarding policies, payroll, procedures, programs, etc.; resolve issues and escalate to appropriate point of contact if further assistance is neededAssist with employee relations, benefits, training, events, communications and compensation programsPre-Boarding and On-Boarding- recruiting and...

May include: external. - Enter and update caller/product information into the call tracking database (CRM) and ensure customers’ inquiries are attended to promptly and satisfactorily. - Provide service companies and distributors with technical data (Spec Sheets, I&O’s, Service Instructions, Accessory Data, etc.) or part information by utilizing...

May include: •Receive and respond to calls, emails, or instant messages from customers both internal and external. •Enter and update caller/product information into the call tracking database (CRM) and ensure customers' inquiries are attended to promptly and satisfactorily. •Provide service companies and distributors with technical data (Spec Sheets,...

Job DescriptionJob DescriptionMay include:• Receive and respond to calls, emails, or instant messages from customers both internal and external. • Enter and update caller/product information into the call tracking database (CRM) and ensure customers’ inquiries are attended to promptly and satisfactorily. • Provide service companies and...

Job DescriptionJob DescriptionMay include:Effectively communicate with distributors, dealers, homeowners, vendors, and company personnel.Manage a high volume of requests and directions.Research dealer and distributor warranty usage and communicate to all levels of management and customers.Create scorecards containing metrics quantifying dealer/distributor...

Job DescriptionJob DescriptionMay include:Effectively communicate with distributors, dealers, homeowners, vendors, and company personnel.Manage a high volume of requests and directions.Research dealer and distributor warranty usage and communicate to all levels of management and customers.Create scorecards containing metrics quantifying dealer/distributor...