The Bar Barista

2 weeks ago


Milwaukee, United States Marcus Corporation Full time

POSITION PURPOSE: To be an artist of drinks and making conversations that give the ability to build lasting connections by serving beverages and/or food to the guests in a friendly, courteous, and timely manner.

ESSENTIAL FUNCTIONS:

* Provide quality beverages consistently for all customers, preparing beverages to standard.
* Maintain condition and cleanliness of work area.
* Must have good speaking skills, maintaining composure and etiquette.
* Follow standards for merchandising, stocking, rotating, and storing all products.
* Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate accommodation.
* Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
* Balance house bank at the end of the shift. Retrieves returns bank from vault to workstation and return, to ensure accountability.
* Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

POSITION REQUIREMENTS:

* Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
* Ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.
* Ability to operate keyboard and Point of Sale procedures to handle cashier functions.
* Ability to sit and/or stand and work continually in confined spaces.
* No prior experience required. Prior hospitality and cashiering experience preferred.
* Ability to learn all menu items.
* Ability to provide customers with prompt service.
* Ability to learn up selling techniques.
* Ability to uphold all departmental guidelines.
* Ability to self-motivate during slow periods.
* Ability to multi-task.

Equal Opportunity Employer

Additional Information


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