Capriccio Grill General Manager

4 weeks ago

Memphis, United States The Peabody Hotel Group Full time

Responsible for the management of all aspects of the Capriccio Grill Restaurant & Peabody Deli functions, in accordance with hotel standards. Direct, implement and maintain a service and management philosophy, which serves as a guide to respective staff.

* 3-5 years' experience as an Assistant Restaurant Manager/Supervisor, preferably in a high volume, fast-paced and upscale restaurant, or 2 years as a restaurant manager.
* Knowledge of various food service styles (i.e., French service, Russian service, Butler style service).
* Fluency in English, both verbal and written. Ability to provide legible communication.
* Compute basic arithmetic.
* Knowledge of food and beverage cost controls.
* Ability to:
* perform job functions with attention to detail, speed and accuracy.
* prioritize and organize.
* be a clear thinker, remaining calm and resolving problems using good judgment.
* follow directions thoroughly.
* understand guests' service needs.
* work cohesively with associates as part of a team.
* work without direct supervision.
* maintain confidentiality of guests and associate information and pertinent hotel data.
* ascertain departmental training needs and provide such training.
* direct performance of associates and follow up with corrections when needed.
* satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic and discreet manner.

Desirable:

* College degree or equivalent.
* Previous experience in cashiering/order taking and food service.
* Certification of previous training in liquor, wine, and food service.
* Previous culinary training.
* Certification in CPR & First Aid.
* Ability to suggestively sell.
* Ability to input and access information in the property management system/computers.
* Previous guest relations training.

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