Current jobs related to Call Center Representative - Santa Fe - State Employees Credit Union

  • Call Center Representative

    4 months ago

    Santa Fe, United States State Employees Credit Union Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Call Center Representative REPORTS TO: Call Center SupervisorSUPERVISES: N/AJOB STATUS: Non-ExemptJOB GRADE 8: $18.51 Starting Hourly Rate**This position works on-site. Remote work is not available at this time.JOB SUMMARY: This employee will provide initial member contact for all in-bound calls through the...

  • Call Center Representative

    1 month ago

    Santa Ana, United States Angela Scribe Full time

    Job DescriptionJob DescriptionJob Title: Call Center RepresentativeJob Summary: We are seeking a dedicated and customer-oriented Call Center Representative to join our team. In this role, you will be responsible for handling incoming and outgoing customer calls, providing exceptional customer service, and addressing a wide range of inquiries. You will be the...

  • Call Center Representative

    4 months ago

    Santa Maria, United States Cellular Sales Full time

    Job DescriptionJob DescriptionOverviewCellular Sales is Growing!Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an...

  • Call Center Rep

    2 weeks ago

    Santa Maria, United States Unavailable Full time

    Overview Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    3 months ago

    Santa Maria, United States Dignity Health Full time

    Overview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Call Center Rep

    7 days ago

    Santa Maria, United States Dignity Health Full time

    Overview Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Patient Services Representative II, Call Center

    4 months ago

    Santa Cruz, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Call Center, Representative, Patient, Healthcare

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve...

  • Call Center Representative II

    3 weeks ago

    Santa Fe, United States Trustmark Full time

    Trustmarks mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, youll work collaboratively to transform lives and help people, communities...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve exceptional results.Key...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve exceptional results.Key...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve...

  • Nursing Center Administrator

    5 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve exceptional results.Key...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to provide...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to provide...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve exceptional results.Key...

  • Nursing Center Administrator

    5 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to achieve exceptional results.Key...

  • Nursing Center Administrator

    6 days ago

    Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center - Santa Fe, NMNursing Home AdministratorWe are seeking a highly skilled and motivated Nursing Home Administrator to join our team at Casa Real Center in Santa Fe, NM. As a strategic driver of business excellence, staff excellence, clinical excellence, and customer excellence, you will be responsible for leading our nursing center to provide...

Call Center Representative

4 months ago

Santa Fe, United States State Employees Credit Union Full time

POSITION TITLE: Call Center Representative

REPORTS TO: Call Center Supervisor

SUPERVISES: N/A

JOB STATUS: Non-Exempt

JOB GRADE 8: $18.51 Starting Hourly Rate


**This position works on-site. Remote work is not available at this time.


JOB SUMMARY:


This employee will provide initial member contact for all in-bound calls through the public-access numbers. The representative will handle all member questions on outlined topics and will also act as a switchboard to forward calls specific for one employee or out of required job knowledge or access levels.


Duties/Responsibilities:

  • Promptly answer inbound phone calls and provide professional, single-stop service to members in need of account information and willingness to solve member questions and issues.
  • Represent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions.
  • Perform routine transactions, including but not limited to ordering checks and ATM/debit cards, processing deposits, withdrawals, and loan payments, and transfers.
  • Recommend State ECU products and services to meet member needs.
  • Accurate posting of phone transactions.
  • Mail receipts, account maintenance forms, account summaries and official checks to members as indicated by policy and procedure.
  • Provide by telephone, general, and specific service-related information concerning Credit Union services or policies.
  • Respond to member's requests, problems, and complaints, and/or directs them to the proper person for specific information and services.
  • Provide members with all necessary information for membership and service/maintenance existing accounts.
  • Research accounts for deposit, withdrawal, and loan payment discrepancies.
  • Assist members in balancing their accounts.
  • Research and resolve member account problems.
  • Assist members with the proper completion of payroll deduction and direct deposit forms.
  • Set up payroll distribution amounts.
  • Comply with all policies and procedures and all regulatory requirements including but not limited to USA Patriot Act, BSA, OFAC, CIP, Member Due Diligence, and Reg J.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills are necessary.
  • Must have knowledge of office machines and equipment and be able to type.
  • Patience, tact, enthusiasm and positive attitude toward the members and general public.


Education/Experience:

  • A minimum of 12 months credit union experience or related experience is required.
  • Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).

General Requirements:


Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

  • Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
  • Adheres to policy on Drug Free Workplace.
  • Complies with company policies and procedures and local, state and federal regulations.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to access and navigate each department at the organization's facilities.



State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.