Host

4 weeks ago

Coralville, United States 30 Hop Full time
30hop restaurant and bar in Coralville, IA is gearing up for patio season We're looking for full-time and part-time Host & Food Runners to join our team.

Starting Pay for a fully trained Host: $8.10 per hour + tips, tipped out nightly.

Schedule: Full or part-time availability. Shifts are anywhere from 4-8 hours depending on availability. Weekend availability is a must.

Benefits:
  • Employee Assistance Program- 6 free counseling sessions per issue/per year
  • Meal and Drink Discounts- 25% off food for you and up to SEVEN guests, you heard that right, 7 25% off alcohol purchases for you.
  • Craft Concepts Restaurant discounts to over 20 restaurants in Iowa 25% off food for you and 1 guest, Sunday-Thursday.
  • Flexible Schedule based on your availability.
  • Internal growth opportunities- we love to promote from within.
  • Staff appreciation events. We throw a party for our staff

Why work at 30hop?
  • Flexible scheduling depending on part or full-time needs
  • Flexible scheduling based on class schedules
  • Our kitchen crew kicks butt Your tables food comes out fast and accurately all the time
  • We are closed on major holidays
  • Staff appreciation event. We throw a part for our staff
  • Our host/servers make great money, especially during patio season
  • Our restaurant's atmosphere is amazing and our facilities are super clean

Job Description:

Greeting and Seating Guests:
  • Warmly welcome guests as they arrive and thank them as they depart.
  • Manage the seating rotation to ensure efficient use of tables and minimize wait times.
  • Escort guests to their tables and provide them with menus.

Reservation Management:
  • Answer phone calls to assist guests with making reservations:
  • Maintain an accurate record of reservations and manage the seating plan accordingly.
  • Accommodate special requests and preferences to the best of your ability.

Customer Service:
  • Provide attentive and personalized service to guests throughout their dining experience.
  • Address any concerns or complaints from guests in a professional and timely manner.
  • Anticipate guests' needs and proactively offer assistance or recommendations.

Communication:
  • Effectively communicate with kitchen staff, servers, and management to ensure smooth operation.
  • Relay special requests or dietary restrictions to the kitchen team.
  • Collaborate with servers to coordinate seating and manage guest flow.

Dining Area Maintenance:
  • Ensure cleanliness and tidiness in the dining area, including tables, chairs, and floors.
  • Set up tables with appropriate utensils, glassware, and condiments.
  • Monitor restroom cleanliness and replenish supplies as needed.

Upselling and Promotion:
  • Familiarize yourself with menu items, specials, and promotions to make recommendations to guests.
  • Encourage guests to try featured dishes or beverages and upsell additional items when appropriate.

Other duties as assigned.

Job Requirements:
  • Must be 16+ years old.
  • The role involves standing and walking for extended periods.
  • Work hours may vary depending on business needs, including evenings, weekends, and holidays.
  • The position may require lifting and carrying trays or other items.

*30hop is an Equal Opportunity Employer

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