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Food Runner

4 months ago

Colorado Springs, United States The Broadmoor Hotel Full time
Job Title: Food Runner/Busser

Job Pay Range: $18.-$25.00 /hr

Job Summary:

Pay Rate: $18-25 per hour inclusive of hourly pay rate + service charge*

*$18-25 per hour based on $6.42 per hour base wage + service charge commission paid per shift; historically, this position averages service charge commission earnings of $12-20 per hour.

Service charges are commissions and will fluctuate based on events and time of year. This position always earns at least the current Colorado minimum wage $14.42 per hour.

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Food and Beverage team, this role will facilitate food service and is critical to ensuring guests receive a five star level experience.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:
  • Serve food from kitchen to guests in an efficient manner with a clear understanding of table numbers and seat numbers for all areas of the restaurant.
  • Maintain thorough menu knowledge to assist guests with questions and/or understanding of menu items
  • Communicate with serving staff and kitchen staff to ensure accuracy of orders
  • Communicate directly with chef/expeditor to insure proper timing of service
  • Be knowledgeable in food product, and food preparations.
  • Understand what the kitchen is serving and ensure all food is properly served at the tables
  • Be able to expedite the food coming to the window from the chef/kitchen staff
  • Inspect orders for accuracy prior to serving. Bring any concerns to the attention of the Chef de Cuisine or Sous Chef immediately
  • Observe guests and respond to any additional requests
  • Assist with clean-up in the dining room by carrying dirty dishes from dining room to kitchen, wiping table tops and chairs with damp cloth, and replacing soiled table linens and set tables with silverware and glassware
  • Replenish supply of clean linens, silverware, glassware, and dishes in dining room
  • Serve and refill water and other beverages as required
  • Help pre-bus and attend to guest needs
  • Assist with the set-up and break down of restaurant in accordance with side-work
  • Report tips in accordance with IRS regulations
  • Maintain courteous, professional and polite attitude with all other service and kitchen staff
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:
  • High school diploma or General Education Degree (GED); and at least two years of related experience and/or training. An equivalent combination of education and experience will be considered.
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
  • Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development - We invest in our employees As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

The application deadline for this position is March 22nd, 2024, to beconsidered. We encourage applicants to apply early for full consideration and this posting will remain open until filled.