Automotive Service Dispatcher

3 weeks ago


Smithfield, United States Classic Ford Full time
Job Title: Automotive Service Dispatcher

Company: Classic Ford - Smithfield

Location: Smithfield, North Carolina

Employment Type: Full Time - Salary Other

Compensation: $50,000 to $80,000 per year, paid semimonthly

Job Summary:
Classic Ford - Smithfield is seeking an experienced and highly organized Automotive Service Dispatcher to join our team. As a key member of our service department, the Automotive Service Dispatcher will be responsible for coordinating and dispatching service requests to our technicians and ensuring timely and efficient completion of all repairs and maintenance work. The ideal candidate will possess strong communication and problem-solving skills, as well as a thorough understanding of automotive repair and maintenance processes.

Compensation and Benefits:
In addition to a competitive salary, Classic Ford - Smithfield offers a comprehensive benefits package, including medical, dental, vision, and life insurance options, as well as vacation time, sick leave, and 401k with company match.

Responsibilities:
• Receive and review service requests from customers and internal staff
• Assign and dispatch service requests to appropriate technicians based on skill level and availability
• Maintain accurate and up-to-date records of service requests, technicians' schedules, and completed work
• Communicate with customers regarding the status of their service requests and provide estimated completion times
• Monitor work progress to ensure timely and efficient completion of repairs and maintenance
• Troubleshoot and resolve any scheduling or operational issues that may arise
• Collaborate with the service manager to optimize technician productivity and department efficiency
• Maintain a clean and organized work area to promote a safe and professional working environment

Requirements:
• High school diploma or equivalent
• At least 2 years of experience in a similar automotive service dispatching role
• Strong knowledge of automotive repair and maintenance processes
• Excellent communication and customer service skills
• Proficient in using computer systems and software, particularly automotive service management software
• Ability to work in a fast-paced and high-pressure environment
• Detail-oriented with strong organizational and time-management skills
• Ability to multitask and prioritize responsibilities effectively
• Excellent problem-solving and decision-making skills

EEOC Statement:
Classic Ford - Smithfield is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As an individual contributor in our service department, the Automotive Service Dispatcher will play a crucial role in delivering exceptional customer service and promoting the success of our dealership. If you have a passion for the automotive industry and possess the necessary skills and experience, we encourage you to apply for this position. Join our team and help us continue to provide top-notch service to our customers
  • Automotive Controller

    2 weeks ago


    Smithfield, United States Mills Auto Group Full time

    Job Title: Controller Reports to: Chief Financial Officer (CFO) Position Overview: As our business expands, we are seeking a driven Controller to oversee and ensure the precision of our financial statements. The Controller will be instrumental in implementing robust compliance measures and managing essential controls to support our financial objectives. This...

  • Automotive Controller

    1 month ago


    Smithfield, United States Mills Auto Group Full time

    Job DescriptionJob DescriptionJob Title: ControllerReports to: Chief Financial Officer (CFO)Position Overview: As our business expands, we are seeking a driven Controller to oversee and ensure the precision of our financial statements. The Controller will be instrumental in implementing robust compliance measures and managing essential controls to support...

  • CSR/Dispatcher

    1 week ago


    Smithfield, United States Ace Handyman Services Isle of Wight Suffolk Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insurance Customer Service Repesentatives -- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join...

  • CSR/Dispatcher

    16 hours ago


    Smithfield, United States Ace Handyman Services Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Customer Service Repesentativesare you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman...


  • Smithfield, United States Brown's Automotive Full time

    Join the Brown's Automotive team in Smithfield, VA, and immerse yourself in a vibrant professional environment that celebrates your passion for automobiles! We are actively searching for a dedicated **Auto Shop Front Desk Associate** to contribute to our well-established family-owned enterprise. **POSITION HIGHLIGHTS** - ** Competitive Compensation**: Earn...

  • Automotive Technician

    1 month ago


    Smithfield, United States Classic Ford - Smithfield Full time

    Job DescriptionJob DescriptionJob Summary: Classic Ford - Smithfield is seeking a skilled Automotive Technician to join our team. This full-time, hourly position will require a dedicated and experienced individual to perform a wide range of automotive repairs and maintenance on vehicles in our dealership in Smithfield, North Carolina. This position offers...


  • Smithfield, United States Classic Ford - Smithfield Full time

    Job DescriptionJob DescriptionMills Automotive Group is seeking an experienced Billing & Title Clerk for a Full Time position handling all billing and title work in a Centralized Accounting Office for the Eastern North Carolina region. Applicant must demonstrate good administration, organizational and communication skills.Must have basic accounting skills...


  • Smithfield, United States Classic Ford - Smithfield Full time

    Job DescriptionJob DescriptionMills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Smithfield, North Carolina location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills...


  • Smithfield, United States BALISE Full time

    Job Details Job Description Parts Counter The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies. Job Description: Tracking all incoming and outgoing parts for dealership Handling parts payment collection and making sure all parts are billed correctly through...


  • Smithfield, United States U-Haul Full time

    Location: 408 Eddie Dowling Hwy, North Smithfield, Rhode Island 02896 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Smithfield, United States THE BANCORP BANK, N.A Full time

    AVP Account Executive Leasing Job Location US-UT-Smithfield Type Full Time Overview Grow automotive and equipment leasing product and service sales within an assigned territory with the primary focus on attracting new clients. Responsibilities Essential Functions Develops and implements a sales plan for the assigned market/territory to attract clients...

  • Heavy Duty Mechanic

    6 days ago


    Smithfield, United States United Rentals, Inc. Full time

    Diesel Mechanic - Experienced (Service Tech IV), youll use your skills to perform maintenance and repairs of complex equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challeng 2nd Shift, Heavy Duty, Mechanic, Customer Service, Mechanical, Equipment, Automotive

  • Finance Manager

    1 week ago


    Smithfield, United States Mills Auto Group Full time

    Here we grow again!!!!!Mills Auto Group is looking for F&I managers to join our growing auto group. Our automotive group is looking for high performing finance managers. We are a 19 year old privately held auto group that is growing and promoting from within, these are coveted spots. Lucrative highly performance driven pay plan with F&I friendly sales...


  • Smithfield, United States Classic Ford - Smithfield Full time

    Job DescriptionJob DescriptionHERE WE GROW AGAIN!The Mills Automotive Group is currently looking for EXPERIENCED Ford Service Advisors to help with our growing service department located at Classic Ford of Smithfield in Smithfield, NC. Our service advisors assist customers in caring for their cars/trucks by conveying the value of maintaining their vehicles...


  • Smithfield, United States The Bancorp Full time

    AVP Account Executive LeasingJob Location US-UT-SmithfieldType Full TimeOverviewGrow automotive and equipment leasing product and service sales within an assigned territory with the primary focus on attracting new clients. ResponsibilitiesEssential Functions Develops and implements a sales plan for the assigned market/territory to attract clients to the...


  • Smithfield, United States Mills Auto Group Full time

    Job DescriptionJob DescriptionAbout UsMills Automotive Group: Your Partner in Delivering a Tailored & Exceptional Automotive Experience!At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 30 dealerships and...


  • North Smithfield, United States Bridgestone Full time $17 - $21

    Qualifications:2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate& 72 lbs.)Majority of tires weight between (27 lbsOpening doors requires (20 to 45 lbs.)of pulling force without the use of body weightNeed for continual...

  • General Manager

    10 hours ago


    Smithfield, United States Clean Harbors Full time

    Clean Harbors is looking for a General Manager - Transportation to join their safety conscious team! This role will oversee and manage National Transportation drivers to make sure the operation is safe and complaint. The General Manager role will support continuous driver growth and lower the company transportation expense. This role will handle the...


  • Smithfield, United States American Waste Full time

    Driver, will collect various liquid and solid hazardous wastes from various customer sites. Will be required to load and unload trucks. This licensed representative will also have the ability to operate a variety of truck and equipment including vacuum trucks, box trucks, tractor trailer and any other equipment that fits their license. You will be required...


  • Smithfield, United States Classic Ford Full time

    SUMMARYMills Auto Group is hiring for business development coordinators to join our team! Do you enjoy meeting new people and helping out customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships? If you answered yes, we want to talk to you!WE...