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3 weeks ago
The Planning Technician performs a variety of para-professional to professional technical planning duties and assignments in current and/or advanced planning. The Planning Technician is responsible for general office and project organization and providing administrative assistance to further the efforts of the Planning Division, including the in-take process and the review of petitions. The Planning Technician provides a large amount of information to the public and is a main point of contact for zoning and development questions and customer service. This position will be under the immediate supervision of the Planner III.
* Serves as primary customer service contact and provides general information regarding land use, zoning, petitions, and fees.
* Greets and answers the phone regarding various questions concerning zoning and land use.
* Assists in collecting and analyzing data for various planning projects and programs.
* Prepares advisory board agendas and minutes.
* Receives, accepts for filing, and processes a variety of planning and land use petitions and reviews petitions to ensure completeness of application and provision of pertinent information.
* Provides administrative support to inspectors, planners and plans examiners.
* Preparation of board packages and agendas.
* Maintains department records and filing systems as required.
* Maintains informational materials for the public.
* Updates the City's website.
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City-directed work assignments in the event of a declared emergency.)
* General knowledge of administrative principles and practices, including maintaining accurate records.
* Excellent skills in customer service, including ability to communicate effectively, both in person and in writing.
* Skilled in the use small of office equipment, including copy machines or multi-line telephone systems.
* Skilled in using computers for word processing and accounting purposes.
* Ability to organize and communicate effectively.
* Ability to use computer software (Word, Excel, PowerPoint, etc.) and enter data accurately from a wide variety of source documents.
* Ability to produce and maintain financial and statistical records, if required, and to prepare periodic reports from such records.
* Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.
* Ability to establish and maintain effective working relationships with employees and the public.
* Excellent time management and accuracy.
Education and Experience:
* High School Diploma from an accredited high school or possession of an acceptable equivalency diploma is preferred.
* Four (4) years responsible office experience.
* Two (2) years of experience in customer service and public contact work.
(A comparable amount of relevant training, education and/or experience may be substituted for the above qualifications.)
Licenses and Certifications:
* Possession of or ability to obtain a valid Florida Driver's license by date of hire.
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