Food Service Lead-Main Kitchen-Lutheran

1 month ago

Des Moines, United States UnityPoint Health Full time

Directs Food & Nutrition staff tasks to assure that meals are delivered safely, promptly and in compliance with the patient’s dietary needs. Ensures the successful operation of the retail food spaces. Effectively communicates with other departments. Successful administration of these duties will ensure that all appropriate policies/procedures are being followed in order to serve palatable, nutritious, attractive, and safe food to all our patients, visitors and staff while maintaining a high level of professionalism in relation to the FOCUS Values.

 

Why UnityPoint Health? 

  • Commitment to our Team – We’ve been named a  by Becker’s Healthcare for our commitment to our team members. 

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 

  • Benefits – Our competitive  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 

  • Development – We believe equipping you with support and  is an essential part of delivering a remarkable employment experience. 

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

 

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.  


  • Oversees the daily tasks, compliances, customer service, HIPAA, and overall patient experience.
  • Reallocates resources as volumes change and staffing changes
  • Orients and trains new team members
  • Demonstrates ability to audit, count and balance both cashier transactions and department bank.
  • Fulfills operational roles as needed to support overall operations
  • Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of Unity Point Health – Des Moines.
  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Demonstrates the ability to meet the department work schedule.
  • Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

 


 

Minimum Requirements

Preferred or Specialized

Education:

 

 

 

High School Education or equivalent

 

 

Associate or Bachelor’s Degree

Experience:

 

 

 

 

Food service experience

Progressive leadership experience

License(s)/Certification(s):

 

 

 

 

ServSafe Certified within 90 days of employment.

 

 

 

Knowledge/Skills/Abilities:

 

 

 

 

Leadership skills

Relationship management

Teamwork

Professionalism

Communication-written & verbal

Planning and organizing skills

Problem-solving

Computer knowledge

 

Other:

 

 

 

Use of usual and customary equipment used to perform essential functions of the position.

 

Work may require travel to other UPH facilities.

 

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