Program Services Director

4 weeks ago

Mount Dora, United States Lifestream Behavioral Center Full time

The Anthony House - Mount, Dora FL

JOB SUMMARY: The Program Services Director oversees patient services provided by programs assigned to their direct responsibility by VP of Operations. Responsible to provide administrative and clinical supervision to all staff assigned to his/her program areas of responsibility.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

* Demonstrates an excellent working knowledge of each specific program directives and goals
* Displays strong working knowledge of healthcare standards
* Develops sound working relationships with subordinates to enhance the likelihood of effective outcomes for Center program and clients
* Develops sound working relationships with personnel of community organizations to impact successful outcomes of the Center mission and vision
* Manages and oversees the day to day operations of patient services provided within the continuity of care continuum
* Monitors assigned programs for clinical and fiscal effectiveness
* Evaluates effectiveness and promotes opportunities for improvement
* The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance
* The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers
* Willingness to abide by the company's published rules and regulations
* Directs scope of patient services needed through discussion of Center mission with the Executive Management Team
* Conceptualizes service delivery for those programs under his/her direct supervision, establishes goals and engages in improving the programs' outcomes and effectiveness in line with service necessity and fiscal concerns

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.

* Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
* Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
* Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
* Age Specific: Assessment, Interpretation, Interventions, Knowledge, Developmental Stages, and Enhances Family Involvement
* Basic Job Readiness: Reliability, Responsiveness, Courtesy, and Flexibility
* Personal Effectiveness: Communication, Interpersonal skills, Thinking Skills, Self-Management
* Organizational Management: Leadership, Linking/Networking, Organizational Participation, CQI Commitment, Compliance, Management of Information, and Safety




* Performance Specific: Assessment, Treatment/Service Planning, Psychosocial Interventions, Crisis Management, Medication Issues, Customer Focus, and Empowerment/Advocacy
* Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
* Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
* Manages Conflict: Handling conflict situations effectively, with a minimum of noise.


* Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
* Resourcefulness: Securing and deploying resources effectively and efficiently.
* Cultivates Innovation: Creating new and better ways for the organization to be successful.


* Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
* Drives Results: Consistently achieving results, even under tough circumstances.



PERSONAL QUALITIES: Autonomous, self directed, detail oriented. Displays proactive leadership in internal as well as, external interactions. Demonstrates high level of cooperation. Promotes a positive image of the Center to the entire community. Proficient in time management. Demonstrates verbal and written communication skills.

SPECIAL FACTORS: Possesses the ability to provide immediate direction in crisis situations which require real time solutions. Must demonstrate high level of understanding of the Center's mission and vision. Understands the full array of services provided by the Center. Promotes personal and team effectiveness in interactions which will affect the successful outcome of the Center's mission. Demonstrates ability to stay abreast of the changing healthcare environment and provide input for effective program enhancements or modifications as necessary or prudent.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.

EDUCATION & EXPERIENCE:

* Education:

o Bachelors level degree required, Masters degree preferred in behavioral healthcare field.

o License &/or CAP preferred

* Experience:

o Minimum of two (2) years experience as a direct care provider required

o Minimum of Three (3) years experience as department head or supervisor

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.

  • Senior Director of Clinical Affairs

    6 days ago

    Mount Dora, United States Neulife Rehabilitation Full time

    Job DescriptionJob DescriptionPosition: Senior Director of Clinical Affairs                                                      FLSA Status:  Salaried ExemptReports to: President of NeuLife Rehabilitation of...

  • Utilities and Plant Operations Director

    1 month ago

    Mount Dora, United States City of Mount Dora Full time

    **Utilities and Plant Operations Director** **Public Works & Utilities** **Full-time, Exempt** **Salary: $120,000 +/- DOQ** Performs highly professional and technical administrative work involving employees and activities of the Public Utilities Department, including but not limited to: Organizes and directs sanitation, water and sewer utilities, and...

  • Occupational Therapist Full Time

    1 month ago

    Mount Dora, United States Neulife Neurological Services LLC Full time

    Job DescriptionJob DescriptionPosition: Occupational Therapy (O.T)FLSA Status: Non-ExemptReports to: Director of Rehabilitation Neulife Rehabilitation of Florida (NLRF) provides post-acute rehabilitation and residential services for individuals with Traumatic Brain Injury (TBI), Acquired Brain Injury (ABI), Spinal Cord Injuries, and Neurological Disorders....

  • Clinical Program Director

    2 weeks ago

    Mount Pleasant, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at Titus Regional Medical Center in *Mt. Pleasant, TX*. The unit is an 11 bed geriatric inpatient unit. Included in these responsibilities are: 1) the development and maintenance of a high-quality...

  • Clinical Program Director

    2 weeks ago

    Mount Pleasant, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at Titus Regional Medical Center in *Mt. Pleasant, TX*. The unit is an 11 bed geriatric inpatient unit. Included in these responsibilities are: 1) the development and maintenance of a high-quality...

  • Clinical Program Director

    2 weeks ago

    Mount Pleasant, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at Titus Regional Medical Center in *Mt. Pleasant, TX*. The unit is an 11 bed geriatric inpatient unit. Included in these responsibilities are: 1) the development and maintenance of a high-quality...

  • Lifestyle (Program/Activities) Director

    6 days ago

    Mount Desert, United States Maplewood at Orange LLC Full time

    Lifestyle (Program/Activities) Director Maplewood Senior Living, an innovative, New England based premier senior living provider, strives to inspire our associates to learn, develop, and succeed. As we continue to grow, we are seeking a Lifestyle Director to become part of our leadership team. Recently renovated and refreshed, Maplewood at Weston offers...

  • RN - Homecare - Pediatrics

    2 hours ago

    Mount Dora, United States Maxim Healthcare Services Full time

    Maxim Healthcare in Mount Dora is hiring for a Registered Nurse to work with Pediatric and/or Adult patients in their own homes.Why Join Maxim:Competitive Pay & Weekly PaychecksHealth, Dental, Vision, HSA and Life InsurancePaid Time Off401(k) Savings PlanMaxcares Awards ProgramResponsibilities:Utilizes the nursing process to plan, implement, and evaluate...

  • RN - Homecare - Pediatrics

    1 month ago

    Mount Dora, United States Maxim Healthcare Services Full time

    JOB DESCRIPTION Maxim Healthcare in Mount Dora is hiring for a Registered Nurse to work with Pediatric and/or Adult patients in their own homes. Why Join Maxim: Competitive Pay & Weekly Paychecks Health, Dental, Vision, HSA and Life Insurance Paid Time Off 401(k) Savings Plan Maxcares Awards Program Responsibilities: Utilizes the nursing process to...

  • Team Member: Service Champion

    3 days ago

    Mount Dora, United States Taco Bell Full time

    " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."The Taco Bell Team Member is the first face that customers see when they walk...

  • Dining Services Director

    4 weeks ago

    Mount Pleasant, United States Premier Senior Living Full time

    Sandpiper Community, Mt. Pleasant Premier Senior Living POSTION SUMMARY: To plan, organize, develop, and direct the overall operation of the Dining Services Department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility and as may be directed by the Director to assure that quality services are...

  • LPN - Homecare - Pediatrics

    7 days ago

    Mount Dora, United States Maxim Healthcare Services Full time

    Maxim Healthcare in Mount Dora is hiring for a Licensed Vocational Nurse (LVN)/Licensed Practical Nurse (LPN) to work with Pediatric and/or Adult patients in their own homes. Why Join Maxim: + Competitive Pay & Weekly Paychecks + Health, Dental, Vision, HSA and Life Insurance + Paid Time Off + 401(k) Savings Plan + Maxcares Awards...

  • Food Service Director

    4 weeks ago

    Rocky Mount, United States TKC Holdings, Inc. Full time

    The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1,000 inmates/beds. This position oversees the operati Food Service, Director, Service, Food, Operations, Restaurant, Manufacturing

  • Administrative Assistant WMS

    7 days ago

    Mount Dora, United States Primoris Services Corporation Full time

    PRIMORIS POWER DELIVERY IS ON POINT IN 2024                                       With over 70 years of operating experience, Primoris Power Delivery services include engineering and design, installation and maintenance, material and equipment procurement, repair of electrical transmission, distribution, substation, wireless...

  • Clinical Program Director

    2 weeks ago

    Mount Pleasant, TX, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at Titus Regional Medical Center in *Mt. Pleasant, TX*. The unit is an 11 bed geriatric inpatient unit. Included in these responsibilities are: 1) the development and maintenance of a high-quality...

  • Clinical Program Director

    2 weeks ago

    Mount Pleasant, TX, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at Titus Regional Medical Center in *Mt. Pleasant, TX*. The unit is an 11 bed geriatric inpatient unit. Included in these responsibilities are: 1) the development and maintenance of a high-quality...

  • Physical Therapist

    7 days ago

    Mount Dora, United States Neulife Neurological Services LLC Full time

    Job DescriptionJob DescriptionPosition Title: Doctor of Physical Therapy Job Summary: As a Doctor of Physical Therapy in a post-acute neurorehabilitation setting, your primary responsibility is to assess, diagnose, and provide treatment to patients with neurological conditions, including but not limited to stroke, traumatic brain injury, spinal cord injury,...

  • Marketing Coordinator

    3 weeks ago

    Mount Dora, United States Neulife Rehabilitation Full time

    Job DescriptionJob DescriptionJob Title: Marketing CoordinatorDepartment: Administrative ServicesSupervisor: Admission DirectorFLSA Status: Non-ExemptOur Facility Neulife Rehabilitation of Florida (NLRF) provides post-acute rehabilitation and residential services for individuals with Traumatic Brain Injury (TBI), Acquired Brain Injury (ABI), Spinal Cord...

  • Marketing Coordinator

    2 weeks ago

    Mount Dora, United States Neulife Rehabilitation Full time

    Job Title: Marketing CoordinatorDepartment: Administrative ServicesSupervisor: Admission DirectorFLSA Status: Non-ExemptOur Facility Neulife Rehabilitation of Florida (NLRF) provides post-acute rehabilitation and residential services for individuals with Traumatic Brain Injury (TBI), Acquired Brain Injury (ABI), Spinal Cord Injuries, and Neurological...

  • Marketing Coordinator

    2 days ago

    Mount Dora, United States Neulife Rehabilitation Full time

    Job DescriptionJob DescriptionJob Title: Marketing CoordinatorDepartment: Administrative ServicesSupervisor: Admission DirectorFLSA Status: Non-ExemptOur Facility Neulife Rehabilitation of Florida (NLRF) provides post-acute rehabilitation and residential services for individuals with Traumatic Brain Injury (TBI), Acquired Brain Injury (ABI), Spinal Cord...