Customer Service Associate

24 hours ago


Columbus, United States JobRialto Full time
Job Summary

We are seeking a Customer Service Associate to join our Customer Experience team. This individual will support customer service functions in our Customer Experience Center, focusing on delivering a positive and seamless experience for customers. The ideal candidate will possess excellent customer service skills, a quick aptitude for learning computer applications, and a patient approach to assisting customers with account setup and troubleshooting.

Key Responsibilities

• Provide exceptional customer service in the Customer Experience Center.

• Assist customers in creating usernames and passwords, ensuring a smooth onboarding process.

• Troubleshoot and guide customers through the use of computer applications related to their account.

• Demonstrate patience and empathy when addressing customer needs and questions.

• Actively listen to customers to understand and resolve issues efficiently.

Required Qualifications

• Strong customer service skills with a focus on creating positive customer interactions.

• Proficiency in learning and using various computer applications.

• Patience and clear communication skills, especially when guiding customers through technical processes.

Preferred Qualifications

• Previous experience in customer service or call center roles.

• Familiarity with customer experience centers or related customer support environments.

Education: Bachelors Degree

  • Columbus, United States Ollie's Full time

    The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of ret Customer Service, Associate, Sales Associate, Service, Customer


  • Columbus, United States Ollie's Bargain Outlet, Inc. Full time

    The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of ret Customer Service, Associate, Sales Associate, Service, Customer


  • Columbus, United States Ollie'S Bargain Outlet Full time

    The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: * Greet and...


  • Columbus, United States Ollie's Bargain Outlet, Inc. Full time

    The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and...


  • Columbus, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 5596 Milgen Road [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified dollar...


  • Columbus, United States JobRialto Full time

    Job Summary We are seeking a Customer Service Associate to join our Customer Experience team. This individual will support customer service functions in our Customer Experience Center, focusing on delivering a positive and seamless experience for customers. The ideal candidate will possess excellent customer service skills, a quick aptitude for learning...


  • Columbus, United States Abacus Full time

    We are seeking a full-time temporary associate for our Customer Experience team. We are looking for an individual contributor to support customer service functions in our Customer Experience Center located at 33 N. High Street, Columbus, OH 43215. The hours are Monday-Friday from 10AM until 4PM. We would like the individual to start as soon as possible. This...


  • Columbus, United States WesBanco Bank Inc. Full time

    Back Customer Service Associate - Customer Service Center #80-7295 Multiple Locations + 15 more Apply Apply for this job now! Apply Location This position is 100% remote within the Bank‘s footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role...


  • Columbus, United States WesBanco Bank Inc. Full time

    Back Customer Service Associate - Customer Service Center #80-7209 Multiple Locations + 15 more Apply Apply for this job now! Apply Location This position is 100% remote within the Bank‘s footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role...


  • Columbus, United States WesBanco Bank Inc. Full time

    Back Customer Service Associate - Customer Service Center #80-7297 Multiple Locations + 15 more Apply Apply for this job now! Apply Location This position is 100% remote within the Bank‘s footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role...


  • Columbus, United States Kimball Midwest Full time

    Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Associate for our Columbus, Ohio location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic, increasing...


  • Columbus, United States P4 Automotive Full time

    Weekly Salary with Bonus Potential Are you looking for a career not just a job? Do you like helping people? Are you looking for a company where you can grow? If you said YES to any of these questions, then this is the position for you. Columbus Auto Group is the proud owner of Chevy of Columbus, Ford of Columbus, Jeep of Columbus, and Nissan of Columbus....


  • Columbus, North Carolina, United States Food Lion Full time

    OverviewFood Lion, a leading grocery retailer, seeks an experienced Customer Service Associate Lead to join our team. In this role, you will provide exceptional customer service, lead front-end operations, and contribute to the success of our stores.


  • Columbus, United States Disability Solutions Full time

    Weekly Salary with Bonus Potential Are you looking for a career not just a job? Do you like helping people?Are you looking for a company where you can grow? If you said YES to any of these questions, then this is the position for you. Columbus Auto Group is the proud owner of Chevy of Columbus, Ford of Columbus, Jeep of Columbus, and Nissan of Columbus. ...


  • Columbus, United States TJ Maxx Full time

    T.J. Maxx - 3760 Easton Market 43219 [Asset Protection / Security] As a Loss Prevention Customer Service Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer...


  • Columbus, Ohio, United States Sam's Club Full time

    Job SummaryAt Sam's Club, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-end team, you'll play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a...


  • Columbus, United States TJ Maxx Full time

    JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...


  • Columbus, United States WesBanco Bank Inc. Full time

    Customer Service Associate - Customer Service Center #80-7123 Multiple Locations Apply for this job now! Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid...


  • Columbus, United States WesBanco Bank Inc. Full time

    Customer Service Associate - Customer Service Center #80-7123 Multiple Locations Apply for this job now! Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market...


  • Columbus, Ohio, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a vital role in delivering exceptional customer service, promoting products, and achieving sales goals.Responsibilities:Assist customers in person and over the phone by determining their needs and...