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Banquet Houseperson

4 months ago


Boston, United States Highgate Hotels Full time

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview

The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space.

Responsibilities

* Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
* Ensure the correct and timely set up of all Banquet Event Order functions.
* Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
* Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
* Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
* Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
* Transport and store tables, chairs, and other equipment.
* Refresh meeting rooms as needed.
* Notify management of any hazards.
* Handle items for "Lost and Found" according to the standards.
* Ensure overall guest satisfaction.

Qualifications

* High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
* Flexible and long hours sometimes required.
* Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.