Records Operations Support I

3 weeks ago

Bangor, United States Bangor Savings Bank Full time

Performs a variety of clerical and technical functions in support of the Records Management Department. This is a full-time position based in Bangor that provides both remote and on-site work options with a required minimum of four days per week in the office. The hybrid (remote/onsite) work option is available upon successful completion of initial training (approx. 90 days).

ACCOUNTABILITIES:

Leadership:

* Proactively communicates and seeks the personal/team training needs.
* Seeks to understand the "why" behind processes and procedures.
* Proactively identifies problems and/or opportunities within processes.
* Remains mindful and helps ensure team members remain aware of the bigger picture, the larger team, and the Bank's strategic plan.
* Actively participates in a culture of continuous improvement both within the department and individuals.
* Exemplifies and fosters the traits of a cohesive team and promotes a positive work environment and in alignment with the Bank's culture and Leadership commitments.

Customer Experience:

* Promotes a customer-centered culture and attitude among staff that puts our internal and external customers first.
* Provides the highest level of service, demonstrating You Matter More to each customer.
* Assists in research of complex customer complaints/issues as appropriate.

Operations/Process:

* Sorts and meters bank's outgoing mail and packages and accepts incoming deliveries in the receiving bay.
* Receives and prepares daily courier bags for delivery.
* Performs document scanning/indexing.
* Delivers certificate of mailings and certified mail to Post Office on a daily basis. Must have dependable vehicle and license for this (reimbursed for driving with each paycheck).
* Completes scanning/indexing/quality control tasks in a timely manner in accordance with established department metrics.
* Receives, tracks and delivers loan documents to applicable business partners.
* Receives and assigns account posting tickets to customer deposits and loan payments.
* Performs other duties as assigned. All employees of Records Management are cross trained and know all functions of the position.
* Scans invoices, monitors the Accounts Payable inbox and uploads invoices into AP software for processing.
* Performs other duties as assigned. All employees of Records Management are cross-trained and are expected to be able to perform all functions of the position.

Compliance and Control:

* Proactively assists in ensuring that the Bank complies with local, state, and federal regulations.

General:

* Interacts harmoniously and effectively with others, focusing on attaining bank goals and objectives through a commitment to teamwork.
* Conforms to acceptable punctuality/attendance standards as expressed in the Employee Handbook.
* Performs additional duties as requested.

KEY COMPETENCIES:

* Creativity/Innovation - Looks for opportunities to increase efficiency and effectiveness throughout the department. Has the ability to constructively challenge assumptions and seek/develop new and different ways to improve performance throughout the department.
* Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new challenges, handles pressure, and adjusts plans to meet changing needs.
* Initiative - Takes independent action, operates as a proactive self-starter and acts on opportunities and practices self-development.
* Organizational Skills - Able to effectively manage, prioritize and keep track of multiple tasks/projects/requests at any given time.
* Integrity/Ethics - Deals with others straightforwardly and honestly, is accountable for actions, maintains confidentiality, supports company values, and conveys news, good or bad.
* Interpersonal Skills - Has excellent written and verbal communication skills and the ability to exhibit active listening skills and be open to other viewpoints, perspectives, etc. Constructively accepts feedback from leadership and teammates when provided.
* Vision/Values - Supports company mission/values through daily actions and decisions, communicates the Bank's vision, mission, and values to others, and incorporates vision when planning.

KNOWLEDGE/EXPERIENCE/SKILLS:

* High school diploma or equivalent required.
* College and business or professional banking training preferred.
* Exhibits professionalism in handling multiple tasks in a fast-paced environment.
* Proficient with computer systems. Experience with Microsoft Outlook, Word, and Excel.
* A high degree of analytical skills and the ability to handle complex problems.
* Organized, sets priorities and meets deadlines.
* Strong communications skills, both verbal and written.
* Excellent customer service skills are required.
* High level of attention to detail, emphasis on accuracy.
* Strong multitasking skills, including the ability to remain highly accurate with the data while completing multiple simultaneous tasks.
* Ability to work with little supervision.

PHYSICAL DEMANDS / CONDITIONS:

* Moderate lifting (to 35 lbs.) required. In addition, moderate reaching, walking, sitting, and standing are required.

EQUIPMENT USED:

* General office equipment

External and internal applications and position incumbents who become disabled must be able to perform the essential functions either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.

  • Records Operations Support I

    1 week ago

    Bangor, United States Bangor Savings Bank Full time

    FUNCTION: Performs a variety of clerical and technical functions in support of the Records Management Department. This is a full-time position based in Bangor that provides both remote and on-site work options with a required minimum of four days per week in the office. The hybrid (remote/onsite) work option is available upon successful completion of initial...

  • Operations Support

    2 days ago

    Bangor, United States Creative Digital Imaging Full time

    Job DescriptionJob DescriptionWe are looking for a hardworking team member to join us as part of our Operations Department. Must work well with a team and contribute to a positive work environment. Must be detail oriented, a quick learner, and punctual. Must possess the ability to take initiative to get things done and yet not willing to just accept that a...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Intermediate Care Unit Position is located: Northern Light Eastern Maine Medical Center Work Type: Part Time FTE: 0.6 Work Schedule: 7:00 PM to 7:30 AM Summary: Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Medical Surgical Unit - G5 Position is located: Northern Light Eastern Maine Medical Center Work Type: Full Time Hours Per Week: 12.00 Work Schedule: 6:00 PM to 6:30 AM Summary: Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Medical Surgical Unit - M3 Position is located: Northern Light Eastern Maine Medical Center Work Type: Full Time FTE: 0.9: (36 hours per week) Work Schedule: 6:30 PM to 7:00 AM Summary: Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Medical Surgical Unit - G5 Position is located: Northern Light Eastern Maine Medical Center Work Type: Part Time Eligible Hours Per Week: 12.00 Work Schedule: 6:00 PM to 6:30 AM Summary: Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Medical Surgical Unit - G5 Position is located: Northern Light Eastern Maine Medical Center Work Type: Part Time Eligible Hours Per Week: 12.00 Work Schedule: 6:00 AM to 6:30 PM Summary: Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Medical Surgical Unit - M3 Position is located: Northern Light Eastern Maine Medical Center Work Type: Part Time Eligible FTE: 0.4 Work Schedule: 6:30 AM to 7:00 PM You are eligible to receive a sign-on bonus of $1,500, the first half to be paid out with your first paycheck of assuming your C.N.A....

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Cardiac Unit - G4 Position is located: Northern Light Eastern Maine Medical Center Work Type: Part Time Eligible Hours: 24 Hours Per Week Work Schedule: 6:30 PM to 7:00 AM You are eligible to receive a sign-on bonus of $1,500, the first half to be paid out with your first paycheck of assuming your...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Medical Surgical Unit - M3 Position is located: Northern Light Eastern Maine Medical Center Work Type: PRN FTE: 0.1 Work Schedule: 6:30 PM to 7:00 AM You are eligible to receive a sign-on bonus of $500, to be paid out after 90 days of assuming your C.N.A. position. Per IRS guidelines, payments are...

  • CNA I- Unit Secretary

    1 week ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Emergency Department Position is located: Northern Light Eastern Maine Medical Center Work Type: Full Time Hours Per Week: 36 Hours Work Schedule: 7:00 PM to 7:30 AM You are eligible to receive a sign-on bonus of $3,500, the first half to be paid out with your first paycheck of assuming your...

  • Mortgage and Consumer Servicing Specialist I

    3 weeks ago

    Bangor, United States Bangor Savings Bank Full time

    Position Overview:This is a full-time career opportunity based in Bangor, Maine, offering both remote and on-site work options, with a requirement of a minimum of three days per week in the office. The Mortgage and Consumer Loan Servicing Specialist role entails servicing both the Bank's residential mortgage and consumer loan portfolios, implementing...

  • Mortgage and Consumer Servicing Specialist I

    5 days ago

    Bangor, United States Bangor Savings Bank Full time

    Position Overview: This is a full-time career opportunity based in Bangor, Maine, offering both remote and on-site work options, with a requirement of a minimum of three days per week in the office. The Mortgage and Consumer Loan Servicing Specialist role entails servicing both the Bank's residential mortgage and consumer loan portfolios, implementing...

  • Account Servicing Specialist I

    1 week ago

    Bangor, United States Bangor Savings Bank Full time

    FUNCTION: The Account Servicing Specialist works with a team primarily responsible forperforming the maintenance associated with Bangor Savings Bank Deposit products including but not limited to Checking Accounts, Savings Accounts, CDs, IRAs, and Debit Cards. They most commonly provide internal customer support to our retail branch network, call center, and...

  • Registered Nurse I

    2 weeks ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Labor and Delivery Unit Position is located: Northern Light Eastern Maine Medical Center Work Type: PRN FTE: 0.000100: Work Schedule: No Hours Assigned Now Eligible for Sign-On Bonus Summary: The Registered Nurse I is a Registered Nurse who is a beginning professional caregiver, entering into...

  • Century Foods 3rd shift/Plant 4 Forklift Operator

    37 seconds ago

    Bangor, United States Century Foods Full time

    SKILLS REQUIRED Able to acquire and maintain a forklift certification. Basic math and computer skills. Able to lift 55 lbs on a continuous basis. PRIMARY OBJECTIVE To prepare batches, load and unload trucks, and maintain accurate paperwork in a productive, safe, and efficient manner. RESPONSIBILITIES 1. Batch preparation. 2. Load and unload trucks...

  • Psychiatric Technician I

    4 weeks ago

    Bangor, United States Northern Light Health Full time

    Northern Light Acadia Hospital Department: Addiction Medicine Clinic Position is located: Acadia Work Type: PRN Hours Per Week: 0.00 Work Schedule: No Hours Assigned Summary: A Psychiatric Technician I is an integral part of the inter-disciplinary team. The Psychiatric Technician I will draw upon knowledge and skills to respond to current milieu and...

  • Psychiatric Technician I

    4 weeks ago

    Bangor, United States Northern Light Health Full time

    Northern Light Acadia Hospital Department: Addiction Medicine Clinic Position is located: Acadia Work Type: PRN Hours Per Week: 0.00 Work Schedule: No Hours Assigned Summary: A Psychiatric Technician I is an integral part of the inter-disciplinary team. The Psychiatric Technician I will draw upon knowledge and skills to respond to current milieu...

  • IT Support Specialist

    6 days ago

    Bangor, United States Intercare Health Network Full time

    Job Type Full-time Description InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time IT Support...

  • Client Support Manager

    2 weeks ago

    Bangor, Maine, United States Bangor Savings Bank Full time

    Bangor Payroll is an exciting division of Bangor Savings Bank. Under the direction of The Client Success and Solutions Manager. the Client Support Manager (CSM) is instrumental in the department's success, coaching and leading a diverse group of associates in the areas of customer experience, employee development, operations management, customer solutions...