Referrals - Dental
3 weeks ago
POSITION TITLE: Referrals - Dental
FLSA: Non-Exempt
Under the direct supervision of the Dental Practice Manager, the incumbent is responsible for processing dental referrals.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* High School Diploma/GED.
* Dental knowledge preferred.
* Ability to communicate effectively verbally and in writing required.
* Must have good organizational and prioritization skills.
* Ability to network with other agencies and private providers.
* Strong working knowledge of computer operations.
* Bilingual (English/Spanish) preferred.
PRINCIPAL DUTIES:
* Process all referrals for specialty consultation and diagnostic testing.
* Monitors all dental buckets and assigns referrals accordingly
* Coordinate client referrals.
* Communicate with outside agencies and providers for this purpose.
* Maintain automated and manual records and documentation on referrals.
* Identify problems in referrals and inform direct supervisor for corrective action.
* Instruct clients on referrals and follow-up as required.
* Provide training for computer software for clinical systems including the referral and appointments.
* Other duties as assigned.
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