Customer Service Representative

3 weeks ago

Jacksonville, United States TEKsystems Full time

TEKsystems is hiring a large group of Bilingual Customer Service Representatives to work FULLY REMOTE assisting on a government healthcare project.

These positions will offer FULLY REMOTE capability; however, applicants must be available for an 8-hour shift between the hours of 9am-9pm Sunday- Sunday EST (40 hour work week)

This is a customer support role which will focus on assisting customers in an inbound call center capacity. These positions will

entail a call volume of around 60-80 calls per day. NO COLD CALLS.

JOB DESCRIPTION

-These individuals are responsible for answering all inbound calls out of their work que

-Providing excellent customer service on every call

-Inputting all notes from calls into the database

-Performing follow up calls when needed

QUALIFICATIONS

-Candidates must be bilingual in Spanish. Will not need to write but be fluent in speaking. The scripts will be in English and have to translate to Spanish.

-1-2+ years of customer service or call center experience required

-Healthcare experience a plus

-Ability to learn new systems efficiently

-Strong computer skills are required

-Able to handle a fast-paced environment and able to multi-task

SHIFTS/HOURS AVAILABLE

Sunday- Saturday 9am-9pm- need full availability (40 hour work week)

PAY

17/hr.

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible Looking forward to

connecting

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include

the following:

-Medical, dental & vision

-Critical Illness, Accident, and Hospital

-401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

-Life Insurance (Voluntary Life & AD&D for the employee and dependents)

-Short and long-term disability

-Health Spending Account (HSA)

-Transportation benefits

-Employee Assistance Program

-Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

The pay range for this position is $16.00 - $17.50

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Dec 20, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • Customer Service Representative

    5 months ago

    Jacksonville, United States Symrise AG Full time

    The Customer Service Representative performs the daily activities within the customer service area to ensure order fulfillment. Responsible for account management support. Provides proactive communication regarding account activity to Customers, Sale Customer Service, Customer Service Representative, Representative, Supply Chain, Manufacturing, Retail

  • Customer Service Representative

    2 weeks ago

    Jacksonville, United States The Adecco Group Full time

    Are you a customer service superstar with a passion for helping people? We're looking for a dedicated and results-oriented Customer Service Representative to join our clients growing team in Jacksonville, FL! This role offers competitive compensatio Customer Service, Customer Service Representative, Customer Experience, Representative, Retail, Staffing

  • Customer Service Representative

    1 month ago

    Jacksonville, United States Randstad North America, Inc. Full time

    Are you passionate about delivering exceptional service? As a Wealth Management Client Care Customer Service Representative, you'll be the first point of contact in our inbound call center, assisting Wealth Management clients and branch partners with Customer Service Representative, Customer Service, Representative, Business Partner, Retail, Staffing

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Alabama, United States Papa John's Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a friendly and courteous Customer Service Representative to join our team at Papa John's. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers over the phone and in person.Responsibilities:Answering customer calls and...

  • Customer Service Representative

    3 months ago

    Jacksonville, United States Forward Air Solutions Full time

    Answer incoming customer calls and provide detail information Notify customers daily of freight availability Data entry (domestic and international bills) Maintain a driver sign in log Maintain a cash log file Maintain files in order and as outlined Customer Service Representative, Customer Service, Representative, Transportation, Retail, Airline

  • Customer Service Representative

    3 weeks ago

    Jacksonville, North Carolina, United States Food Lion Full time

    About the RoleThe Customer Service Representative is a critical position at Food Lion, requiring a strong focus on customer satisfaction and quality service. As a representative of our brand, you will be responsible for delivering exceptional customer experiences and promoting our products and services.Main Responsibilities:Provide fast, easy, flexible and...

  • Customer Service Representative

    2 months ago

    Jacksonville, United States The Grounds Guys Full time

    Demonstrates the ability to carry on a professional conversation with commercial and residential residents, owners and decision makers. - Answers phones and returns all phone calls - Schedules estimates in a timely and accurate manner - Ordering of m Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    6 days ago

    Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.About the RoleThe Customer Service Representative will work closely with our customers...

  • Customer Service Representative

    6 days ago

    Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's - 13947 Restaurant Team MemberWe are looking for a dedicated individual to join our team as a Customer Service Representative at Domino's Pizza LLC.As a Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, and maintaining the front of the store. You will work closely with the...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our valued customers.Key...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, United States StaffMyAgency LLC Full time

    Darryl Wakefield - State Farm Agency, located in Jacksonville, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.If you have a talent for customer care and understand the needs and motivations...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, United States Staff My Agency Full time

    Darryl Wakefield - State Farm Agency, located in Jacksonville, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, United States StaffMyAgency LLC Full time

    Darryl Wakefield - State Farm Agency, located in Jacksonville, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.If you have a talent for customer care and understand the needs and motivations...

  • Customer Service Representative

    2 months ago

    Jacksonville, United States Equiliem Full time

    Global Customer Call Center Representative opportunity - 100% Remote! This opening is for 3p-1130p EST but want someone is open to all shifts in case things change. Shifts are 7am-3:30pm EST, 3pm - 11:30pm EST and 11pm - 7:30am ESTSummary of Essential Functions: We are looking for a competent Call Center Representative to field customer calls and emails,...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, United States Equiliem Full time

    Global Customer Call Center Representative opportunity - 100% Remote! This opening is for 3p-1130p EST but want someone is open to all shifts in case things change. Shifts are 7am-3:30pm EST, 3pm - 11:30pm EST and 11pm - 7:30am ESTSummary of Essential Functions:We are looking for a competent Call Center Representative to field customer calls and emails,...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, United States Staffmark Full time

    Ready to take customer service to a whole new route? Staffmark has partnered with a dynamic logistics company in Jacksonville, FL, and we're looking for a Customer Service Representative to join their team. This organization prides itself on its commitment to teamwork, innovation, and exceptional customer satisfaction, fostering an environment where every...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, United States Staffmark Full time

    Ready to take customer service to a whole new route? Staffmark has partnered with a dynamic logistics company in Jacksonville, FL, and we're looking for a Customer Service Representative to join their team. This organization prides itself on its commitment to teamwork, innovation, and exceptional customer satisfaction, fostering an environment where every...

  • Customer Service Representative

    4 weeks ago

    Jacksonville, United States Staffmark Full time

    Ready to take customer service to a whole new route? Staffmark has partnered with a dynamic logistics company in Jacksonville, FL, and we're looking for a Customer Service Representative to join their team. This organization prides itself on its commitment to teamwork, innovation, and exceptional customer satisfaction, fostering an environment where every...

  • Customer Service Representative

    6 days ago

    Jacksonville, Florida, United States UF Health Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to fill the role of Customer Service Representative. This is an exciting opportunity to join our team at UF Health and contribute to the delivery of exceptional patient care.About the Role:Provides excellent customer service to patients, families, and...

  • Customer Service Representative

    6 days ago

    Jacksonville, Florida, United States LotSolutions, Inc. Full time

    About the RoleThe Customer Service Representative plays a pivotal role in ensuring seamless customer support by delivering fast and accurate communication, making necessary changes to plans, coordinating with team members, and resolving inquiries and issues for customers and branch representatives.Key Responsibilities:Communicate effectively and...