Internal Parts Specialist

3 weeks ago


Portland, United States Lazy Days RV Full time

SUMMARY:

This position is responsible for providing support to internal customers on parts and accessories requiring an elevated level of expertise, estimates and/or installation. The Internal Parts Specialist role is designed to increase parts and accessories sales by effectively working together with internal customers.

* Professionally assist internal customers in providing information and estimates on parts and accessories


* Be available and mobile to assist internal/external customers throughout the dealership and resort, making it a seamless experience for the customer.


* Follow up with customers in a timely manner


* Research pricing and availability of parts and billing customer for parts and accessories.


* Receive part requests and verify information.


* Verify orders and shipments, and follow through to insure quality installation.


* Maintain communication with customer and vendor source, and monitor shipping and installation of product.


* Pull parts from warehouse as needed


* Prepare required reports.


* Attend all company required meetings and training.


* Additional responsibilities as requested or required.



QUALIFICATIONS AND EXPERIENCE:

* Previous RV/auto parts experience preferred.


* Must have excellent customer service and communication skills, both verbal and written.


* Basic Accounting skills.


* Ability to use telephone, calculator, fax machine & computer keyboard.


* Ability to speak, read, write and comprehend English



EDUCATION:

* High school diploma or equivalent



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