Member Service Representative
1 week ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
* Analyze, research and resolve problems and discrepancies related to member accounts/loans
* Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
* Counsel current and prospective members about Navy Federal's products and services
* Ensure cash and other negotiable instruments are handled properly
* Identify opportunities to cross service products and increase product penetration
* Perform platform banking functions
* Assist level I team members
* Understand and comply with federal and other regulations relating to financial products and services
* May assist with Branch Office vault opening, closing and balancing procedures
* May serve as a Branch Office and/or ATM vault custodian
* Perform other duties as assigned
* Ability to work independently and in a team environment
* Working knowledge of savings and checking products, accounts and services
* May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
* Effective active listening skills to accurately respond to inquiries and account requests
* Effective organizational, planning and time management skills
* Effective research, analytical, and problem solving skills
* Effective skill building effective relationships through rapport, trust, diplomacy and tact
* Effective skill exercising initiative and using good judgment to make sound decisions
* Effective skill maintaining composure in a high production and changing environment
* Effective skill navigating multiple screens and PC applications and adapting to new technologies
* Effective skill performing mathematical calculations and working accurately with numbers
* Effective verbal and written communication skills
Desired Qualifications
* Experience in member/customer service preferably in a call center, retail banking or financial institution
* Experience in working in a credit union environment
Hours: Available Monday - Saturday, hours based on business needs.
Location: 2470 Briarcliff Rd Ste 43, Brookhaven, GA. 30329
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
-
Customer Service Representative
2 weeks ago
Brookhaven, United States Cornerstone Building Brands Full timeCornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions / Reeds Metals store in Brookhaven, MS. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service focused, handling customer...
-
Customer Service Representative
3 weeks ago
Brookhaven, United States Cornerstone Building Brands Full timeCornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions / Reeds Metals store in Brookhaven, MS. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service focused, handling customer...
-
Customer Service Representative
3 weeks ago
Brookhaven, United States Cornerstone Building Brands Full timeCornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions / Reeds Metals store in Brookhaven, MS. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service focused, handling customer...
-
Customer Service Representative
3 months ago
Brookhaven, United States Grant Nations - State Farm Agent Full timePosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents...
-
Account Sales Representative
6 months ago
Brookhaven, United States DMC Atlanta Full timeSales Account Representative - Entry Level Opportunity!Sales are the basis of all business, that's why we start our training in sales. Ultimately, we're looking for an ambitious and motivated individual to progress from sales to running one of our locations.We will take someone and teach them sales i.e. the basis of all business, and from there we will teach...
-
Team Member
3 weeks ago
Brookhaven, United States Matheson Tri-Gas Full timeMatheson specializes in the manufacture and distribution of dry ice and liquid carbon dioxide. The company is also the nation‘s largest distributor of dry ice blasting equipment. Matheson maintains a reliable network of 40 dry ice distribution facilities located strategically throughout its service area. This integrated distribution network ensures that...
-
Dietary Team Member
1 week ago
Brookhaven, Mississippi, United States Silver Cross Health & Rehab Full timeSilver Cross Health and Rehab is seeking a skilled Dietary Team Member to join our team. With competitive pay, a generous benefits package, and opportunities for growth, this role offers a rewarding career path in a dynamic healthcare environment.Job OverviewThis position plays a vital role in ensuring the smooth operation of our kitchen, with duties...
-
Dietary Team Member
1 week ago
Brookhaven, Mississippi, United States Silver Cross Health & Rehab Full timeJob DescriptionJob SummarySilver Cross Health and Rehab seeks a reliable and customer-focused individual to join our dietary team. As a key member of our food service team, you will assist with meal service, set and bus trays, and support the cook with food preparation and cleaning. We are looking for a team player who thrives in a fast-paced environment and...
-
Service Associate
3 weeks ago
Brookhaven, United States The GIANT Company Full timeAddress: USA-PA-Brookhaven-4930 Edgemont Avenue Store Code: GC - Store Mgrs (5004848) At The GIANT Company we‘re committed to making our stores and facilities better every day for our team members, customers, and communities. It‘s our secret recipe for success and it guides everything we do. We put our customers first, do what‘s right, win together,...
-
Service Associate
2 weeks ago
Brookhaven, United States The GIANT Company Full timeAddress: USA-PA-Brookhaven-4930 Edgemont Avenue Store Code: GC - Store Mgrs (5004848) At The GIANT Company we‘re committed to making our stores and facilities better every day for our team members, customers, and communities. It‘s our secret recipe for success and it guides everything we do. We put our customers first, do what‘s right, win together,...
-
Financial Services Associate
1 week ago
Brookhaven, Mississippi, United States Navy Federal Credit Union Full timeJob Title: Financial Services AssociateAbout the Job:Navy Federal Credit Union is seeking a highly skilled Financial Services Associate to join our team. This role will involve providing exceptional service to members by offering a wide range of financial products and services.Responsibilities:
-
PT Service Associate
3 months ago
Brookhaven, United States The GIANT Full timeAddress: USA-PA-Brookhaven-4930 Edgemont Avenue Store Code: GC - Store Mgrs (5004848)At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...
-
Food Service Professional
4 days ago
Brookhaven, New York, United States Whitsons Culinary Group Full timeWe are seeking a detail-oriented and organized Food Service Worker to join our team at Whitsons Culinary Group. As a key member of our kitchen staff, you will be responsible for assisting in the preparation of food, serving meals to students and staff, and performing various cleaning duties.The ideal candidate will have 1 year of professional food service...
-
Dining Services Associate
1 week ago
Brookhaven, New York, United States Whitsons Culinary Group Full timeJob Summary:Friendly and organized individual sought for a Dining Services Associate role to assist in the preparation and service of food. Key responsibilities include serving meals, performing cleaning duties, and ensuring overall customer satisfaction.About Whitsons Culinary Group:We are a leading provider of nutritionally balanced meals to schools and...
-
Brookhaven, United States JobGet Staffing Full timeJobGet Staffing is looking for needs 500 or more units of blood daily to meet the needs of Mississippi communities and hospitals. Our Marketing Representatives play a critical role in the market by developing relationships with businesses, schools, churches, and groups to help us meet the need by hosting various blood drives. We are looking for individuals...
-
Administrative Assistant
7 days ago
Brookhaven, United States CITY OF BROOKHAVEN GA Full timeJob DetailsJob LocationCity of Brookhaven - Brookhaven, GAPosition TypePart TimeSalary Range$19.00 - $21.33 HourlyDescriptionJOB SUMMARYPerforms a variety of administrative and clerical functions for designated District Council Member(s) Office including the maintenance of City records. Maintain the specific District Representative(s) schedule, calendars,...
-
Assistant Manager
1 month ago
Brookhaven, United States BUFFALO , INC. Full timeConvenience Store Assistant Manager We are looking for a highly motivated individual to join our team! Your responsibilities will consist of, but not limited to: Welcoming customers Register transactions on a POS system Cash handling Lottery handling Stocking tobacco Cleaning around registers Stocking coolers, fountain area, and shelf goods Cleaning...
-
Food Courier Partner
1 week ago
Brookhaven, Georgia, United States DoorDash Full timeAre you a self-motivated individual with a vehicle looking for a flexible opportunity? Do you know your local area like the back of your hand?We're seeking motivated individuals to join our team as Food Delivery Representatives. As a representative, you will be responsible for delivering food from local restaurants to hungry customers.You'll have complete...
-
Automotive Alignment Technicians
5 months ago
Brookhaven, United States Mavis Tire Supply Full timeMavis Tires & Brakes at Discount Prices - Automotive Alignment Technicians Put your career into high gear with Mavis Tires & Brakes at Discount Prices ! We're looking for a full-time Automotive Alignment Technicians to join Team Mavis at one of our state-of-the-art automotive service, repair and tire sales centers in the Shirley, NY area. With...
-
Swim Instructor I
1 week ago
Brookhaven, United States YMCA Of Metro Atlanta Full timeAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we're an...