Wait Staff

3 weeks ago

Juneau, United States Goldbelt Incorporated Full time

Overview

As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.

SUMMARY

Responsible for the courteous and efficient delivery and serving of food and beverage items to Tramway restaurant guests, in order to ensure guest satisfaction, a premier customer service atmosphere and smooth operations.

Seasonal Employees are eligible for the Seasonal Sign-on Bonus and Layoff Employee Bonus Plan ("Plans") is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.

Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.'s long-term value.

Salary Range: DOE $14.00 - DOE

Responsibilities

JOB DUTIES

* Takes food and beverage orders from restaurant guests.
* Responsible for the accuracy of orders they ring up. Ensures that charges for ordered items are correct and totaled, coordinating efforts with Food & Beverage Manager, Front of House Supervisor, or Bar Supervisor.
* Responsible for gaining knowledge in all menu items and be able to describe ingredients in menu items to each guest.
* Must be skilled in sales building by learning techniques to build add on sales including, appetizers, desserts, special promotional items, second beverages, and up selling alcoholic beverages.
* Must attend any scheduled front of house meetings and wine serving classes.
* Serves food and beverage items quickly and efficiently; completes all assigned side work quickly and according to instructions or specifications.
* Assist in running hot food when it first comes up in the cook's window.
* Maintains work areas in a clean and neat manner.
* Responsible for keeping wait station stocked and set.
* Responsible for completing opening and closing side work.
* Responsible for doing the pre-bus of all assigned tables.
* Does check backs within two minutes of the guests receiving their food.
* Assist co-workers as needed to ensure guest satisfaction and smooth operations.
* Directs Bussers in resetting tables for new guests as quickly as possible and assist them when needed.
* Performs other incidental and related du

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