Service Advisor

2 weeks ago

Ocala, United States Optimum RV Florida Full time
Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.

Responsibilities:
  • Presents Maintenance Menu's to Customers Based on Length of Ownership & Manufacturer Recommendations
  • Performs service "meet and greet"
  • Initial Vehicle Walk Around
  • Performs vehicle Courtesy Inspection
  • Generates all service Repair Orders and close R.O.'s when work is completed
  • Acquires customer authorizations on service work
  • Schedules Service Appointments
  • Answers all service department calls
  • Liaison between the customer and the service department
  • Perform daily customer status follow-up phone calls
  • All other responsibilities as assigned

Minimum Qualifications:
  • High school diploma or GED equivalent
  • 2-3 years customer service
  • RV/Automotive/Powersports Experience Preferred

Essential Characteristics

RELIABLE
  • We do what we say we're going to do, when we say we're going to do it... every time.

HUMBLE
  • We are trainable, coachable and confident... not arrogant.

HUSTLE
  • We are self-motivated, driven and never satisfied.

TEAM PLAYER
  • We are stronger as one. We help each other, regardless of department or position.

LOYALTY
  • We are committed to the success of the company through ups and downs because this is our career.

Benefits:

Optimum RV offers an excellent benefits package to all eligible employees including:
  • Competitive wages
  • Medical insurance
  • Dental insurance
  • Vision Insurance
  • Company-Paid Life insurance
  • Supplemental Life Insurance
  • Short & Long Term Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • EAP
  • Wellness Program including Gym Reimbursement
  • Vacation, Personal Time & Holiday pay

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.

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