We have other current jobs related to this field that you can find below
-
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for THE PUBLISHER HOTEL in FREDERICKSBURG, VA.Job Purpose:To maximize customer satisfaction by providing neat and clean customer rooms through the...
-
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA 22401 Full timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for The Publisher Hotel in Fredericksburg, VA, 22401Job Purpose:To maximize customer satisfaction by providing neat and clean customer rooms through the supervision,...
-
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality powered by Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Housekeeper for The Publisher Hotel in Fredericksburg, VA.Job Purpose:To maximize customer satisfaction by providing neat and clean customer rooms through...
-
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality and Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Operations Manager for The Publisher Hotel in Fredericksburg, VA.Job Purpose:Plan and manage the following functions of the hotel (Front Office, Housekeeping, Laundry, comp...
-
Valet, The Publisher Hotel, Fredericksburg, VA
3 months ago
Fredericksburg, United States The Publisher, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Valet for The Publisher Hotel in Fredericksburg, VA.Job Purpose:Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort...
-
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Tech for The Publisher Hotel in Fredericksburg, VA.Job Purpose:The Maintenance 1 is responsible for maintaining the overall operation of the maintenance department and the appearance and...
-
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable housekeeper for The Publisher Hotel in Fredericksburg, VA.Job Purpose:Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and...
-
AM Cook
1 month ago
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable AM Cook for FIVE Chophouse & Bar in Fredericksburg, VA.Job Purpose:Prepare food items in accordance with production requirements and quality standards while maintaining a safe...
-
PM Cook
1 month ago
Fredericksburg, United States The Publisher Hotel, Fredericksburg, VA Full timeJob DescriptionJob DescriptionGreenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PM Cook for FIVE Chophouse & Bar in Fredericksburg, VA.Job Purpose:Prepare food items in accordance with production requirements and quality standards while maintaining a...
-
Front Desk Agent
3 months ago
Fredericksburg, United States Fredericksburg Enterprises Full timeJob DescriptionJob DescriptionWhat Were Looking For:Fredericksburg Enterprises, Inc. is seeking a hardworking individual to greet and register guests,provide prompt and courteous service, and close out guest accounts upon completion of stay tomeet the companys high standards of quality.Responsibilities:- Greet customers immediately with a friendly and...
-
Front Desk Sales Associate
1 month ago
Fredericksburg, United States PCRK Group Full timePCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Fredericksburg, VA. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We’re...
-
Front Desk Sales Associate
3 months ago
Fredericksburg, United States PCRK Group Full timePCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Fredericksburg, VA. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're...
-
Front Desk Sales Associate
2 weeks ago
Fredericksburg, United States PCRK Group Full timeJob DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Fredericksburg, VA.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements,...
-
Front Desk Sales Associate
3 months ago
Fredericksburg, United States PCRK Group Full timeJob DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Fredericksburg, VA.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements,...
-
Commercial Insurance Inspector-
2 months ago
Fredericksburg, United States exl Full timeCommercial Insurance Inspector- (Fredericksburg, VA.) Fredericksburg, VA 22401, USA Req #26773 Wednesday, July 10, 2024 The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control...
-
Retail Supervisor
2 months ago
Fredericksburg, United States Compass Group Careers Full timeJob DescriptionJob Description Morrison Healthcare Position Title: Retail Supervisor - Fredericksburg, VAPay Grade: 9Salary: [[$44,000]]Schedule: Open availability preferred; alternating weekends required. Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare...
-
Housekeeper
3 months ago
Fredericksburg, United States Fredericksburg Enterprises Full timeJob DescriptionJob DescriptionWhat Were Looking For:Fredericksburg Enterprises, Inc. is seeking self-motivated individuals for basic cleaning tasks ina hotel room or the other departments of who manage and perform cleaning tasks.Responsibilities:- Ensure guestrooms are properly stripped of bed linens and terry, garbage, and debris.- The guest room will be...
-
Anesthesiology Opportunity: Fredericksburg, VA
2 months ago
Fredericksburg, United States Archway Physician Recruitment Full timeStaff Anesthesiology Opening in Virginia Located in Fredericksburg, VA - Washington, DC 53m, Richmond 60mRegional Medical Center is seeking a skilled and dedicated anesthesiologist to join a top-notch Anesthesia Care Team!Position Highlights:* They offer student loan repayment options for qualified clinicians at select facilities* Exceptional compensation...
-
Anesthesiology Opportunity: Fredericksburg, VA
2 months ago
Fredericksburg, United States Archway Physician Recruitment Full time**Facility Medical Director - Anesthesiology Opening in Virginia**Located in Fredericksburg, VA - Washington, DC 53m, Richmond 60mFull-time, permanentMust be board certified No call duties As a facility medical director, you'll be at the forefront of providing exceptional patient care in a dynamic and supportive environment. Lead a team of dedicated...
-
CRNA Opportunity in Fredericksburg, VA
4 weeks ago
Fredericksburg, United States InSync Healthcare Recruiters Full timeWonderful CRNA Opportunity in Fredericksburg, VAPosition Highlights:Exceptional compensation packageSign-on bonus8 weeks PTOWork/life balance with various shifts to choose from: 12s, 10s and 8s; no callVariety of health and wellness benefit options to choose fromBenefits package includes medical, dental and vision, life and disability401k, Supplemental...
Front Desk Supervisor, The Publisher Hotel, Fredericksburg, VA
3 months ago
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote "preferred" guest program and provide recognition and benefits to all current members.
- Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
- Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
- Promptly respond to and resolve guest complaints
- Answer telephone promptly and properly being polite, courteous, and friendly
- Be friendly, thorough, accurate and efficient in taking reservations
- Be friendly, thorough, accurate and efficient in performing Check-ins
- Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
- Assist guests with luggage upon their arrival to and departure from the hotel
- Use the guests' names
- Be knowledgeable and helpful about the local area, the hotel and hotel services
- Handle messages, wake-up calls, mail, and faxes properly
- Assist guests' with laundry/dry cleaning needs
- Know of incoming VIPs
- Follow all applicable Company Standard Operating Procedures.
- Perform other assignments as directed by the General Manger.
- Be an enthusiastic, helpful and positive member of the team
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to and friendly with all co-workers
- Be self-motivated and use time wisely
- Maintain open line of communications with each department
- Communicate pertinent information
- Respond positively to new ideas
- Openly accept critical/developmental feedback
- Maintain effective communication through the use of meetings, log books and bulletins
- Be available to help other departments in emergency situations
- Adhere to all work rules, procedures and policies established by the company including, but not
- limited to those contained in the associate handbook.
- Safety and Security Skills
- Properly handle and account for keys
- Be knowledgeable of policies regarding emergency procedures and security concerns
- Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
- Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
- Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
- Have full understanding of franchise honors program
- Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
- Verifies all information on reservations check-in; name, address, method of payment, etc.
- Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
- Identifies and records special billing instructions and notifies accounting
- Completes shift closing accurately by getting appropriate approval signatures and authorization codes
- Adheres to hotel policies regarding the use of cash banks
- Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
- Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
- Must be able to lift up to 15 lbs occasionally.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Ability to spend extended lengths of time viewing a computer screen.
- Requires manual dexterity to use and operate all necessary equipment.
- Must have finger dexterity to be able to operate office equipment
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
