Temporary Fax Clerk Admin- Quality Improvement

7 days ago


Pittsburgh, United States UPMC Full time

UPMC Health Plan is hiring remote Temporary Fax Clerk Admins to help support the Quality Improvement Department.

This is a Monday through Friday daylight position, and selected candidates will work remotely from home full-time. The successful candidate will provide administrative support including sending electronic faxes, speaking with providers via the phone, and documenting this interaction via web-based software.

This temporary assignment will run from January 2025 - April 2025.

**Responsibilities:**

- Conduct outbound calls to gather documentation from providers.

- Send electronic faxes to providers.

- Answer incoming inquiries from UPMC Health Plan providers.

- Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests.

- Work with Microsoft Office products such as Word, Excel, Outlook and web-based software on a daily basis.

- Support all department personnel with duties including but not limited to answering phones, taking messages, filing, and faxing.

**- High School Diploma strongly preferred. - Post-secondary education is preferred. - Must provide computer and smart phone. - One year of administrative support working experience is highly preferred. - Must have proficiency with Microsoft Office Suite: Excel, Word, and Outlook. - Must possess typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheets, and web-based software.- Must possess the ability to learn and effectively use various software programs. - General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems.**

**Licensure, Certifications, and Clearances:**

**UPMC is an Equal Opportunity Employer/Disability/Veteran**



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