Receptionist/Clerk-Branch

3 weeks ago

Lewiston, United States Idaho Housing and Finance Association Full time
We are seeking a friendly and organized Receptionist to join our team As a Receptionist, you will be responsible for greeting clients, answering phone calls and emails, scheduling appointments, ordering office supplies, and performing general administrative support.

Why Work with Us?

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth.

It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a vibrant, entrepreneurial organization that makes a meaningful impact on the lives of Idahoans.

In this role, you will:
  • Respond to HUD Section 8 rental assistance program inquiries, landlord/tenant and other social service agency questions
  • Process all incoming mail and distribute to appropriate specialist
  • Update system information on continual basis
  • Assist caseworkers by preparing Request for Tenancy Approval forms, leases and other paperwork, and pulling the appropriate letters
  • Assist public in completing pre-applications and scheduling appointments when necessary
  • Be responsible for tacking all damage and unreported income claims
  • Assist with processing payments

Requirements

  • Two years' experience with word processing programs
  • Ability to type 65 wpm
  • High school diploma or equivalent required

Preferred Qualifications:
  • Two years' administrative/clerical experience
  • Demonstrated ability to work in a close team environment to achieve department goals and perform all necessary job requisites
  • Demonstrated ability to provide excellent customer service
  • Must be knowledgeable in spelling, punctuation, usage composition, and appropriate office procedures and office equipment