Customer Service Representative 2nd Shift Part Time
5 days ago
supervisor or management:
Starting Pay: $15/hr
Monday - Friday 5:00pm-10:00pm
Nor-Am Expectations:
• Deliver first class customer service to both internal and external customers. Respond to customer needs in a
timely and accurate manner. Build positive relationships with customers and co-workers and be supportive of a
team atmosphere.
• Holds safety in high regard, follows all safety rules for equipment and general warehouse operations. Takes
responsibility for own safety by acting in a safe manner at all times. Takes responsibility for the safety of their
team by calling out unsafe behavior on the spot.
• Actively participates in the LEAN Management program, striving to continuously improve, increase efficiency and
eliminate waste.
• Uses the company's core values of Integrity, Adaptability and Continuous Improvement to guide day to day
decision making.
Job Duties:
• Complete necessary paperwork, including inbound and outbound orders, Bill of Ladings, receipts, export
documentation, and other customer or government required documentation.
• Maintain a positive relationship with customers, co-workers and USDA or other government officials and be able
to respond to their needs in an accurate and timely fashion.
• Must be able to accurately identify inventory discrepancies and notify the appropriate manager immediately.
• Must utilize the Warehouse Management System to track inventory, place and receive orders, run reports and
confirm shipments. Understand inventory control by FIFO/LIFO
• Will complete basic office duties such as filing, faxing, answering phones and any other office tasks as assigned
by supervisor.
• Perform any special projects or other assignments as needed by manager/supervisor.
• Must be able to work in a fast paced environment.
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