Assistant Lead Supervisor

1 month ago

Ann Arbor, United States Nothing Bundt Cakes - 295 Full time
Benefits:
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off

The Nothing Bundt Cakes (NbC) Assitant Lead Supervisor assumes direction in order to supervise the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L accountability, and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager/Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.  

 

Accountabilities/Duties: 


  • Team Support
     
    • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment among all team members. 

    • Supports the lead supervisor in ensuring performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.  

    • Engages frequently with team members to gain insight into workload and progress, seeks support of the Lead Supervisor to address any challenges and course-correct as needed. 

    • Supports new team member training and follow-up to develop team performance. 

    • Understands the role of the Assistant Lead Supervisor in acting on directions from Lead Supervisors and managers to support the bakery team and store operations.  

    • Displays an understanding of all bakery roles and steps needed to perform various responsibilities as business needs dictate.
  •  
  • Business Operations
     
    • Ensures timely attendance for self and team members.
  •  
    • Supports and assists with all duties for opening and closing of the bakery, including ensuring cash-drawer balances. 

    • Assists with special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. 

    • Assists with supervision and communication of weekly sales productivity goals, cake production plan, and steps in for bakery coverage based on changing business trends.
  •  
    • Performs administrative functions and the direction of store management. 

  • Local Marketing
     
    • Assists with proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions.  

    • Assists with special event participation with local businesses, schools, and other community organizers.
Core Values and Leadership Competencies: 
o   Servant’s Heart
   - Goes above and beyond to support and develop the team and create a superior guest experience.
   - Keeps the good of the team and guests ahead of personal interests or gain.
   -Leads by example and displays humility and empathy for others.
o   Spirit of a Champion
   - Demonstrates an intense drive, a commitment to excellence and a passion to succeed. 
   - Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
   -  Operates with a sense of urgency, exercise sound judgment and seeks feedback to improve performance.
o   Genuine Connections
   - Projects warmth, enthusiasm, and optimism that attracts and energizes others.
   - Builds positive, productive relationships and communicates often and openly.
   - Serves as a strong brand ambassador in the local community.
o   Open Communication
   - Communicates effectively with staff across departments and relays information in a timely manner.
   - Leads with transparency and responsiveness.
   - Coaches leadership to create an engaged and trusting bakery environment.
o   Attention to Detail
   - Completes tasks thoroughly and efficiently without compromising quality or presentation.
   - Leads bakeries effectively to increase productivity and reducing likelihood of error.
o   Bring Joy
   - Giving your all to ensure joy and happiness for guests and team members.
o   Do The Right Thing
   - Consistently be fair, honest responsible, and take accountability.
   - Use best judgment and follow provided instructions and procedures.

 
Knowledge, Skills, and Abilities:
  • Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability. 
  • Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.  
  • Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. 
  • Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.  
  • Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.  
  • Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
  • Demonstrates strong learning agility, with a passion to grow and excel.   
 
Education, Certifications and Work Experience Requirements:
  • High school diploma or GED; post-secondary education is a plus. 
  • 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or food service industries. 
  • Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.    
  • Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs. 
  • Foodservice safety training certificate (or required to obtain within 30 days of employment). 
  • Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.   
Work Availability: 
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. 

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

California Applicant Privacy Policy

 

  • Assistant Lead Supervisor

    3 weeks ago

    Ann Arbor, United States Nothing Bundt Cakes Full time

    Benefits: Employee discounts Health insurance Opportunity for advancement Paid time off The Nothing Bundt Cakes (NbC) Assitant Lead Supervisor assumes direction in order to supervise the team and day-to-day operation, which includes all aspects of th Lead Supervisor, Business Operations, Supervisor, Bakery, Lead, Assistant, Restaurant, Business Services...

  • Assistant Lead Supervisor

    1 month ago

    Ann Arbor, United States Nothing Bundt Cakes Full time

    Benefits: * Employee discounts * Health insurance * Opportunity for advancement * Paid time off The Nothing Bundt Cakes (NbC) Assitant Lead Supervisor assumes direction in order to supervise the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L...

  • Assistant Lead Supervisor

    5 days ago

    Ann Arbor, Michigan, United States Nothing Bundt Cakes - 295 Full time

    Job OverviewThe Assistant Lead Supervisor at Nothing Bundt Cakes - 295 assumes direction in overseeing the team and daily operations, encompassing all aspects of guest experience, cake production, brand presentation, work environment, P&L accountability, and inventory control. The primary objective of this role is to drive sales and profitability while...

  • Assistant Lead Supervisor

    3 weeks ago

    Ann Arbor, United States Nothing Bundt Cakes - 295 Full time

    Benefits:Employee discountsHealth insuranceOpportunity for advancementPaid time off The Nothing Bundt Cakes (NbC) Assitant Lead Supervisor assumes direction in order to supervise the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L accountability,...

  • Lead Supervisor

    2 months ago

    Ann Arbor, United States Nothing Bundt Cakes Full time

    Responsive recruiter Benefits: Employee discounts Health insurance Opportunity for advancement Paid time off Training & development The Nothing Bundt Cakes (NbC) Lead Supervisor directs the team and day-to-day operation, which includes all aspects of Lead Supervisor, Operations Manager, Business Operations, Supervisor, Bakery, Program Manager, Restaurant,...

  • Lead Supervisor I

    4 weeks ago

    Ann Arbor, United States Tapestry, Inc. Full time

    Expectations Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Additional Requirements: Experience: 1- 3 years of previous r Lead Supervisor, Store Manager, Supervisor, Lead

  • Lead Supervisor I

    3 weeks ago

    Ann Arbor, United States Tapestry, Inc. Full time

    Expectations Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Additional Requirements: Experience: 1- 3 years of previous r Lead Supervisor, Store Manager, Supervisor, Lead Learn More

  • Lead Supervisor

    1 month ago

    Ann Arbor, United States Nothing Bundt Cakes - 295 Full time

    Benefits: Employee discounts Health insurance Opportunity for advancement Paid time off Training & development The Nothing Bundt Cakes (NbC) Lead Supervisor directs the team and day-to-day operation, which includes all aspects of, performance management of Assistant Lead Supervisors in all stores, cake production,...

  • Lead Supervisor

    3 weeks ago

    Ann Arbor, United States Nothing Bundt Cakes - 295 Full time

    Benefits:Employee discountsHealth insuranceOpportunity for advancementPaid time offTraining & development The Nothing Bundt Cakes (NbC) Lead Supervisor directs the team and day-to-day operation, which includes all aspects of, performance management of Assistant Lead Supervisors in all stores, cake production, materials, product quality and merchandise...

  • Lead Supervisor I

    4 weeks ago

    Ann Arbor, United States Tapestry, Inc. Full time

    Lead Supervisor The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They...

  • ABA Clinical Supervisor Lead

    6 days ago

    Ann Arbor, Michigan, United States Akoya Behavioral Health Full time

    Job Opportunity at Akoya Behavioral HealthWe are seeking a highly skilled ABA Clinical Supervisor Lead to join our team at Akoya Behavioral Health, a clinician-owned and operated in-home ABA program specializing in children with autism.About Us:Akoya Behavioral Health is dedicated to providing high-quality ABA services to families and children. Our team is...

  • Assistant General Manager Lead

    2 weeks ago

    Ann Arbor, Michigan, United States The Vanguard Ann Arbor , MI Full time

    About the Role:We are seeking an experienced Assistant General Manager to lead our team at The Vanguard Ann Arbor MI. As a key member of our management staff, you will play a crucial role in ensuring the hotel operates efficiently and effectively. Your responsibilities will include maximizing ADR and Occupancy, coordinating communications between Sales and...

  • Travel Nurse Supervisor RN Lead

    7 days ago

    Ann Arbor, Michigan, United States Assured Nursing Full time

    Travel Nurse Supervisor RN OpportunityWe are seeking a highly skilled and experienced Travel Nurse Supervisor RN to join our team at Assured Nursing in Ann Arbor, Michigan. This is a 13-week contract position that requires the candidate to work 40 hours per week with an 8-hour shift, days.Job Summary:This is a travel nursing job that offers a unique...

  • Lead Bakery Manager

    5 days ago

    Ann Arbor, Michigan, United States Nothing Bundt Cakes - 295 Full time

    Bakery Operations ManagementThis position requires effective management of bakery operations, including supervision of team members, ensuring timely attendance, assisting with opening and closing duties, and supporting special-order fulfillment. The Assistant Lead Supervisor also assists with weekly sales productivity goals, cake production planning, and...

  • Department Supervisor Lead

    1 week ago

    Ann Arbor, Michigan, United States Applebee's Full time

    Job Summary: We are looking for a seasoned leader to join our Applebee's team as a Team Lead. This individual will be responsible for driving sales growth, improving guest experience, and maintaining operational excellence.About the Role:The successful candidate will have a strong background in restaurant operations, preferably in casual dining, and possess...

  • Operations Supervisor

    5 days ago

    Ann Arbor, Michigan, United States Nothing Bundt Cakes - 295 Full time

    Job OverviewWe are seeking a highly skilled and motivated Operations Supervisor to join our team at Nothing Bundt Cakes - 295. This is an excellent opportunity for a driven individual who is passionate about delivering exceptional customer service and leading high-performing teams.

  • Supervisor Support Services

    2 months ago

    Ann Arbor, United States Trinity Health Corporation Full time

    Employment Type: Full time Shift: Description: Position Summary: The Support Services Supervisor at Warde Lab assists the manager with oversight and maintenance of the inventory and logistics operations of assigned departments. This role ensures efficient inventory management, coordinates with departmental managers to meet specific inventory needs, and...

  • Assistant General Manager Lead

    5 days ago

    Ann Arbor, Michigan, United States The Vanguard Ann Arbor , MI Full time

    Key ResponsibilitiesThe successful candidate will be responsible for overseeing hotel operations, ensuring exceptional guest experiences, and maximizing hotel profitability. This includes:Directing and coordinating front desk, housekeeping, reservations, guest service, security, and maintenance activities.Maximizing Average Daily Rate (ADR) and...

  • Restaurant Back of House Supervisor

    7 days ago

    Ann Arbor, Michigan, United States Carson's American Bistro Full time

    Kitchen Management RoleAt Carson's American Bistro, we are looking for a talented and experienced Restaurant Back of House Supervisor to join our team. This is a fantastic opportunity to take on a leadership role in a busy kitchen environment and contribute to delivering exceptional service to our guests.Estimated Salary: $50,000 - $60,000 per year.The...

  • Store Operations Supervisor

    4 weeks ago

    Ann Arbor, Michigan, United States Squishable Full time

    About the RoleWe are seeking an experienced Store Operations Supervisor to join our team at Squishable. In this role, you will be responsible for overseeing the day-to-day operations of our stores, including inventory management, visual merchandising, and maintaining a safe and clean store environment.Key Responsibilities:Oversee the daily operations of...