Accounts Payable Help Desk Coordinator

4 weeks ago

Midland, United States Occidental Petroleum Corporation Full time

Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. Our Oxy Low Carbon Ventures subsidiary is advancing leading-edge technologies and business solutions that economically grow our business while reducing emissions. We are committed to using our global leadership in carbon management to advance a lower-carbon world. Visit oxy.com for more information.

Occidental strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment, and positively impacting communities where we do business.

We are looking for an experienced and motivated individual to fill the position of Accounts Payable Help Desk Coordinator within our Accounting group based in Midland, Texas.

Key Job Responsibilities: Provide excellent Customer Service by providing support for Oxy Employees & Oxy Suppliers. Duties include coordinating all work processes within AP & HD, identifying issues within AP/HD process, and developing a solution. Subject matter expert on all Customer Service inquiries. Coordinate special projects such as audit process, reporting, training, and special invoicing. HD coordinator is also responsible for assisting S & T Coordinators in keeping all guidelines and AP website up to date to ensure AP always has access to current updated information. It is the responsibility of the HD coordinator to work closely with supervisors and assist in delegating some duties to HD Specialists on an as needed basis.

The following are job duties expected of the Accounts Payable Help Desk Coordinator:

* Coordinate audit process for AP Help Desk.
* Assist HD Specialists in correcting errors.
* Coordination and Analysis of all HD Stats using Advanced Excel and Power Point skills.
* Support Team with all Customer related inquiries.
* Handle Customer escalated issues.
* Assist team with researching and troubleshooting.
* Build and create reports:

o Insure these are shared appropriately across functions/teams within AP

o Monitor HD Reports to determine areas of improvement and focus

o Analyze HD Scorecard & capture monthly counts.

* Create training material, train & mentor new hires in the HD Group.
* Maintain Call Ticket log to ensure adequate information is captured.
* Coordinate all Processes for HD Group.
* Assist with Special Project as needed.
* Invoice Processing as needed.
* Answer all questions from AP/HD Specialist on Processes.
* Support B2B process.
* Research/Route lost payment inquiries to applicable contact in Houston.
* Update AP website (coordinate updates with S&T coordinators).
* Delegate tasks to HD Specialists to lighten load as well as an opportunity for growth within the team.
* Lunch and Learn Meetings.
* Responsible for ensuring that the weekly unapproved reports to proponents are distributed.
* Cover for other Coordinators during absence.

Required Qualifications:

* Strong Presentation Skills to large groups.
* Strong Communication skills, verbal and written.
* Strong Technical, Analytical and Problem-Solving skills.
* Ability to work independently with little supervision (Self-Driven).
* Ability to work well with others in a team environment.
* Ability to exhibit strong Customer Service skills.
* Intermediate to advanced skills in Excel, Word, and PowerPoint.
* Minimum two years' experience in AP Helpdesk.
* Ability to evaluate and analyze areas for improvement or needed changes within the AP/HD process.
* Disciplined Time Management skills.
* Ability to handle and complete multiple tasks under pressure and meet deadlines.
* Positive Attitude.
* Adapts well to change.
* Confidentiality.
* Available to travel.

Relocation will not be provided.

Occidental does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.

Occidental is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, political preference, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Recruitment Fraud

It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do no originate nor are they associated with our recruitment process.

Oxy does not charge a fee at any stage of the recruiting process. We will never:

* Ask you to pay for applications, interviews, meetings, processing, training or for any other fees
* Use recruiting or placement agencies that charge candidates an advance fee of any kind or
* Request personal information such as passport and bank account details at an early stage of our recruitment process.

We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.

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