Client Services Leader

3 weeks ago


Houston, United States GHD Full time

Organizations don't innovate, people do.

As part of our digital transformation business, you'll help clients unlock innovation, embrace the future and change communities for good.

And we'll help you stimulate new thinking, accelerate your career and connect you to projects that really matter.

Join our team of over 600 data scientists, design thinkers, immersive digital consultants, project managers and innovators, all working to create positive change for generations to come.

The Client Services Leader - North America is primarily a strategic business development and coordination role for the Digital Division of GHD. The role provides a vision and direction for the market in accordance with the GHD and GHD Digital strategy. The role has a dual responsibility for market development in cross priority sectors.

What You Will Do:

* Coordination with the Market Leaders based in North America and across Digital globally
* Play a meaningful role in developing GHD's business in Digital, providing focus on creating medium and long term opportunities for GHD Digital (and GHD)
* Assess market trends and strategies (greater than six months forward) towards future projects
* Drive and co-ordinate business development / marketing in North America in consultation with North America leaders and key people
* Promote relationships with existing and potential clients
* Increase business by improving client relationships and strengthening repeat business
* Expand client base by promoting GHD's Digital services dedicatedly across the region
* Identify areas of practice, based on client feedback or market trends that require improvement to meet present or future opportunities

What You Will Bring:

* 10+ years prior experience in Digital Transformation customer facing roles
* Superior time management and organzational skills
* Strong analytical thinking skills
* Problem solving skills with ability to make sound judgment calls
* Proven experience in a leadership role is required
* Innovative, creative thinking skills in order to provide cutting edge client experience

Take on some of the world's toughest challenges - with everyone at GHD backing you every step of the way.

We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.

See where your commitment could take you with GHD.

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.

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