Telephone Operator

3 weeks ago

Palmerton, United States Pencor Services Full time
Company: Palmerton Telephone

Full-Time WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays)

*Note: Although this is primarily a work-from-home position, Candidates must live in Pennsylvania. Must be able to complete the training period in the Palmerton office and work in the office 5 days out of the month thereafter. Must have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space.

A friendly and reliable Telephone Operator is needed to work a rotating switchboard schedule at the Palmerton Telephone Company.

Primary responsibilities include:

  • Answering phones and properly routing calls
  • Monitoring Alarms and Medical Alerts
  • Providing answering Services for Doctors' offices and others

Qualifications:

  • H.S. Diploma or G.E.D.
  • Established residency in Pennsylvania
  • Computer Proficiency
  • Knowledge of Microsoft Office Programs preferred - Outlook, Word and Excel
  • Familiarity with the local area helpful
  • Excellent Communications Skills - Pleasant Speaking Voice
  • Neat penmanship
  • Dependability / Reliability
  • Ability to multitask
  • Ability to be detail oriented
  • Ability to work in a team environment
  • Ability to handle phone calls in a calm and professional manner in all circumstances
  • Ability to work a very flexible schedule in order to accommodate Swing Shift (1st, 2nd and 3rd Shift schedule rotation) to include weekends and holidays as required

INDHP