Business Operations Coordinator Madison, WI

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good

Job Description:

WHY CHOOSE US?

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine

WHAT YOU NEED TO KNOW (Job Overview):

Perform transactional activities such as budget monitoring, handling daily finance transactions, managing local vendor relationships, facilities management, fleet management, Human Resources, Information Technology, and running records/reports to support the finance, operational and administrative functions. Lead system user/trainer for software business applications and provide operations backup support. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):

* Assist with facility projects throughout the region. Ensures preventive maintenance and repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Is liaison with other sectors for shared facilities/assets. Provides back up support entering all invoicing, work orders and real estate contracts into national systems. Communicates with facilities and vendors to ensure timeliness of payments and contracts. Processes volunteer expense reports for reimbursement. Responsible for various supply orders for all regional locations.
* Maintain all regulatory documentation for region including cleaning, pest control and security access documentation. Issues and maintains the facility security access cards and key FOBs throughout the region. Is responsible for ensuring termination reports are processed within required timelines and security assessments are reviewed as required.
* Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, asset/work order system is kept up to date, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status.
* Volunteer Coordination. May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc.
* Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
* Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation.
* Operations SOPs: Develops, maintains, and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region.
* Provide Business Applications and IT Services support using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

* Education: High School or equivalent required. Associate's degree in Accounting, Business or Public Administration preferred.
* Experience: Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required.
* Management Experience: NA
* Skills & Abilities: Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook.
* Travel: Travel will be required in region and some outside of region. A valid driver's license is required and good driving record is required.
* Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally.
* Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

* Medical, Dental Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO + Holidays
* 401K with 5% match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition

Apply now Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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