Enrollment Family Specialist
3 weeks ago
Under direct supervision, will be responsible for providing, required health and social services; recruitment; enrollment of children and building eligibility waitlist as assigned. Ensure center compliance with health, social services, enrollment, attendance, and parent involvement requirements. Remain in compliance with all components of the Quality Preschool Initiative, Title 5, Title 22, Head Start, QPI and Children's Paradise Standard Operating Procedures; assists in the general operation of the center; and performs related work as required.
Summary of essential job functions
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Works with families on identified needs, informing them of community resources, providing information and referrals, scheduling of application appointments, enrollment, and follow-up services as needed.
- Monitors, reports and records in child's file and databases to maintain file completion and compliance
- Recruits, verifies eligibility, follows enrollment procedures, and verifies applications are complete determination as defined by Head Start (Federal regulations) if applicable, California State Preschool Program, Quality Preschool Initiative, and Children's Paradise Standard Operating Procedures.
- Schedules and conducts tours, application appointments, etc. to maintain full enrollment in all Programs
- Responsible for monitoring attendance for certified and non-certified children, show parents clock in/out process on first day of school, data entering in Child Plus, CareConnect and child's Contact Log, following up on absence reasons, tracking child's verified and authorized schedule to ensure compliance according to program attendance requirements.
- Accurately records and updates child information into computer databases (Child Plus, CareConnect) (i.e., demographics, medical, social, financial status, referral documents, enrollment information, attendance etc.)
- Assist families with obtaining health requirements: Physicals, Dentals, Immunization Records, BMI Charts, Hearing and Vision Screening, etc., and conducts immediate follow-up on necessary health concerns and assists families in obtaining health results to reflect Head Start, State, QPI & Children's Paradise Health Requirements, including participation in the creation of Individualizes Health Plans.
- Prepares and submits timely, accurate reports as required to Immediate Supervisor, Director and Teachers as needed
- Assists in coordinating mobile health screening, including but not limited to vision and dental
- Attends all site parent engagement events to provide resources and support to families
- Attend monthly Meetings (PLC), yearly networking event with community programs to gather updated referrals, attends trainings, conferences, meetings, as required
- Parent Teacher Conference preparation and execution with teachers
- Implementation of Family Needs Assessment, completed at enrollment and continuing over the period of enrolled in the program
- Plan, promote, and execute parent engagement events and community activities
- Handle parent complaints and filter them to Immediate Supervisor and/or Site Director
- Assist front office with end of the year Closeout Procedures, files, etc.
- Answering the telephone, email, fax, create and distribute forms, and in person communication with parents, staff, vendors, children, and partners according to Children's Paradise Standards
- Translating services as needed
- Collecting, securing, filing, and/or distributing sensitive and general documents/information
- Ongoing program referrals (WIC, Cal Fresh, Clothing - Housing), and documenting referrals in Child Plus
- Ensure all forms are accurate, in compliance, and turned in prior to student's first day of school
- Go through packets with parents
- Screen for compliance
- Make copies
- File in secure area
- Cover for classroom supervision as needed
- Supports center level staff in but not limited to, answering phones, greeting families and guest, setting up parents and children in CareConnect and assisting teachers in classrooms as needed.
- Assists staff in cross component planning, coordinating, and implementing parent meetings
- May assist in safety, sanitation, housekeeping
Requirements
Minimum Requirements
- Bachelor Degree Preferred
- 24 Units in Child Development or enrolled in Child Development course/s and working towards 24 Units
- Bilingual in English/Spanish (speaking, writing, reading)
- Child Development Site Supervisor Permit through State of California / or working towards getting one.
- Intermediate computer skills including performing data entry, e-mail, internet usage
- Family centered case management skills
- Community resources preferred
- Valid California Driver's License
Salary Description
$21-$29
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