Customer Service Specialist I

4 days ago


Costa Mesa, United States Integrated Resources, Inc Full time
Job Title: Customer Service Specialist I
Location: Costa Mesa, CA, 92626
Duration: 6 Months Possible Extension)
 
Pay Range: $25.00- $26.00/hr on W2 (Negotiable)
 
Job Summary:
  • The Customer Service Specialist serves our patients, members, and providers.
  • Responsible for answering phone calls and scheduling patient appointments.
  • Triages phone calls, as necessary.
  • May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
  • With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
  • For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
 
Required Skills & Experience:
  • One (1) – three (3) years of customer service experience.
 
 
 

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