Senior Associate, Professional Services Firms Research

4 weeks ago

Austin, United States GLG Full time

Market Research Senior Associate | Surveys

Experience Level: Entry Level

GLG Research connects clients across all industries with data driven insights using our B2B panel built from the world's largest and most varied source of first-hand expertise. We offer market insights by providing access to our industry-leading expert panel, as well as full-service custom market research project management and quality review based. Our team of quantitative market research specialists support all phases of a client engagement, from scoping and questionnaire design to panel selection, quality review, and data interpretation and visualization to meet our client's objectives.

The Research Team is responsible for survey writing, programming, editing, fielding, and data compilation across various industry verticals, population geographies, and client types. The Research Team facilitates the execution of hundreds of surveys per month, working directly with clients to understand and meet their learning needs, often helping to qualify and quantify industry or market trends. This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills, and a keen analytic outlook. Successful Research Team members have a passion for creative problem solving, client service and project management.

GLG is seeking a Market Research Senior Associate to join its Professional Services Firms team. This team provides research support to a sophisticated client base of top-tier consulting firms, market research firms and agencies. You will be responsible for participating in the creation and execution of survey projects that help clients qualify and quantify industry/market trends through commercial assessments, product forecasting, and general marketplace analysis.

Responsibilities Include (but are not limited to):

* Design and facilitation of customized surveys targeting a wide variety of specialized topics and populations
* Learn to manage multiple survey projects with tight timelines while prioritizing and multi-tasking to ensure important deadlines are met
* Directly interact with GLG clients with minimal leadership oversight
* Navigate survey requests with complex requirements and client-specific preferences
* Establish and build strong working relationships with colleagues, partners, and clients

At a minimum, you will have the following:

* Bachelor's degree or higher
* 1-2 years of market research and survey experience, including experience with online survey platforms (Decipher and/or Qualtrics)

We would love if you also have most of these qualifications:

* Superior writing, logic, and interaction skills; including oral and organizational skills
* Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
* Experience analyzing results and/or communicating survey results to stakeholders
* Proven ability to work in a rigorous, fast-moving environment
* Excellent conceptual and analytic skills
* Ability to handle multiple projects and prioritize, identify, and solve problems
* Experience with statistical techniques
* Strong problem-solving skills, dedication, and patience allowing you to complete and rigorously review every stage of challenging project work
* Willingness to work flexible and extended hours outside of the traditional workday, as needed (including evenings and weekends)

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