Resident Services Technician I

4 weeks ago

Houston, United States Madera Residential Full time

Madera Residential strongly believes that a company's people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way If this is you, apply now

Employee Testimonial

Essential Functions

* Maintains the physical integrity of the community at all times to ensure a safe, secure and comfortable living environment for clients, visitors and staff.
* Details community on a regular basis to ensure great curb appeal by picking up litter throughout the property including dumpster areas, cleaning and raking shrub areas, shoveling mud or snow when necessary, using blower and/or broom to keep sidewalks clean of grass and brush, maintaining swimming pools, cleaning common areas and reporting any unsafe conditions to the Property Manager.
* Assists with various maintenance requests and make readies including interior and/or exterior painting and trash removal from vacant units.
* Helps clean and maintain storage areas and maintenance shop.
* Adheres to safety procedures and protocols established by governmental agencies such as OSHA.
* Performs any additional duties or tasks as assigned by Maintenance, Assistant Manager, Property Manager or the Regional Portfolio Director.
* Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.

Qualifications

* High school diploma or equivalent preferred
* Some porter/grounds experience preferred
* Valid driver's license and reliable transportation required
* Able to multitask and meet deadlines in a timely and organized manner
* Flexible schedule including weekends/on call is required

Working Environment

* Outdoors (66% to 100% of the time) in all conditions, often for extended periods of time.
* Occasional exposure to (1% to 33% of the time) to paint fumes, solvents, adhesives, etc. Example; apartments during/after make-ready.
* Frequent need (33% to 66% of the time) to work in awkward and confining positions.

Physical Requirements

* Constant need (66% to 100% of the time) to be on feet.
* Have constant need (66% to 100% of the time) to perform the following physical activities:

o Bend/Stoop/Squat/Kneel Perform routine maintenance/repairs, pick up debris

o Climb Stairs Service requests, make-ready needs for 2nd and 3rd floor apartments.

o Push or Pull Move equipment, appliances, open and close doors, etc.

o Reach Above Shoulders Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

o Climb Ladders Perform routine maintenance/repairs.

o Grasp/Grip/Turning Handle tools and equipment, perform routine maintenance/repairs

o Finger Dexterity Handle tools and equipment, perform routine maintenance/repairs

* Lifting/Carrying (supplies, blowers, ladders, etc.):

o Over 150 pounds Rare Need (less than 1% of the time)

o 75-150 pounds Occasional Need (1% to 33% of the time)

o 25-75 pounds Frequent Need (33% to 66% of the time)

o 1-25 pounds Constant Need (66% to 100% of the time)

NOTE: Lifting and carrying weights exceeding 50 pounds is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers/dryers, refrigerators, A/C units, abandoned sofas, etc.

Vision Requirements

* Constant need (66% to 100% of the time) to observe areas needing attention/ correction. Read cautionary labels, respond to written instructions from staff.
* Frequent need (33% to 66% of the time) to see things clearly beyond arm's reach Observe and assist in general maintenance; observe problems throughout the community.

Hearing Requirements

* Not essential. Frequent need (33% to 66% of the time) to receive instructions from community management. Written instructions should be acceptable.

Speaking Requirements

* Constant need (66% to 100% of the time) to communicate with staff and clients.

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