Customer Service Representative

4 days ago


Dubuque, United States Lane Madsen - State Farm Agent Full time
ROLE DESCRIPTION: 
As a Customer Service Representative with Lane Madsen State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience



  • Dubuque, Iowa, United States Kwik Stop Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Kwik Stop.Key Responsibilities:Provide exceptional customer service to ensure customer satisfaction and loyaltyMaintain a clean and organized store environmentProcess transactions accurately and efficientlyWork collaboratively with the team to achieve sales goals and...


  • Dubuque, Iowa, United States GPM Investments Full time

    About the RoleWe are looking for a skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a high level of product knowledge.Key Responsibilities:Welcome customers and respond to their...


  • Dubuque, United States Family Dollar Full time

    Family Dollar - 2013 CENTRAL AVE # 4 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Dubuque, United States Access Dubuque Full time

    Customer Service Representative **Fidelity Bank & Trust** 1 Positions ID: 2804419 Posted On 10/18/2024 **Job Overview** **Join Our Dynamic Team as a Customer Service Representative at** **Fidelity Bank & Trust** **in our Oelwein office!** Are you looking for an engaging and dynamic full-time opportunity in the banking industry? Look no further! We are...


  • Dubuque, United States Fidelity Bank & Trust Full time

    Join Our Dynamic Team as a Customer Service Representative at Fidelity Bank & Trust in our Dubuque Market! Are you looking for an engaging and dynamic opportunity in the banking industry? Look no further! We are currently seeking a motivated individual to join our team as a Customer Service Representative. As a vital member of our organization, you will...


  • Dubuque, Iowa, United States Sherwin-Williams Full time

    At Sherwin-Williams, we believe in careers that grow with you.Company OverviewWe are a leading manufacturer and distributor of paint, coatings and related products. Our mission is to help our employees and their families live healthier, save smarter and feel better.Our values include integrity, accountability, innovation, customer focus, collaboration,...


  • Dubuque, United States Codeforce360 Full time

    Summary Storeroom Customer Service Representatives (CSRs) typically reside at a customer location and are responsible for providing exceptional service to customers by purchasing products, goods and materials (stock and/or non-stock, or stock buy) that meet the organization's standards of price, quality, timing, and reliability of supply. Temp to hire. CSR...


  • Dubuque, United States Codeforce360 Full time

    Summary Storeroom Customer Service Representatives (CSRs) typically reside at a customer location and are responsible for providing exceptional service to customers by purchasing products, goods and materials (stock and/or non-stock, or stock buy) that meet the organization's standards of price, quality, timing, and reliability of supply. Temp to hire. CSR...


  • Dubuque, Iowa, United States Sherwin-Williams Full time

    About Us">Sherwin-Williams is a leading provider of paints, coatings, and related products to professional, industrial, commercial, and retail customers. Our company values diversity, equity, and inclusion in the workplace and strives to create an environment where everyone feels valued and empowered to contribute.">Job Summary">We are seeking a highly...


  • Dubuque, Iowa, United States Sherwin-Williams Full time

    About UsSherwin-Williams is a leader in the coatings industry, providing innovative products and services to our customers. We believe in careers that grow with you, offering opportunities for professional development and advancement.Job OverviewWe are seeking a highly motivated Customer Service Representative with sales expertise to join our team. In this...

  • Customer Service

    3 days ago


    Dubuque, United States Access Dubuque Full time

    Customer Service **Sedona Staffing Services** 0 Positions ID: 38134417 Posted On 10/09/2024 **Job Overview** A local Dubuque company is looking for a store associate to help during their day shift. Hours of store operation: 8am to 7pm M-F, Sat and Sun 10am to 3pm Pay: $15/hour Shifts: Full Time 30-40 hours a week and includes some nights/weekends....


  • Dubuque, United States Medline Full time

    Job Summary Be part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. Ideally you will have previous customer service experience, excellent communication, very strong computer...


  • Dubuque, United States Medline Full time

    Job Summary Be part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. Ideally you will have previous customer service experience, excellent communication, very strong computer...


  • Dubuque, United States Medline Full time

    Job SummaryBe part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.Ideally you will have previous customer service experience, excellent communication, very strong computer...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewAt Diamond Jo Casino, we're always looking for talented individuals to join our team. We offer a dynamic work environment with opportunities for growth and development.About the RoleWe are seeking a Subway Attendant to join our food and beverage team. The successful candidate will be responsible for providing exceptional customer service,...


  • Dubuque, Iowa, United States Family Dollar Full time

    Overview: At Family Dollar, our goal is to provide exceptional customer service and create a welcoming shopping experience. As a Customer Service Representative, you will play a vital role in achieving this goal.Key Responsibilities:Greet customers and assist them with selecting merchandiseComplete cash register transactions and answer questions about the...


  • Dubuque, United States Lane Madsen - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative with Lane Madsen State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer...


  • Dubuque, United States Planet Fitness - PF Baseline Fitness Full time

    Job Summary Full and Part time position available with hours listed below The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Currently looking for availability within these hours of operation.Flexible...


  • Dubuque, Iowa, United States Planet Fitness Full time

    **About Us**At Planet Fitness, we're dedicated to providing a welcoming and supportive environment for our members. As a Customer Service Representative, you'll play a vital role in delivering exceptional experiences that keep our members coming back.Responsibilities:Greet and serve members, prospective members, and guests with a smile.Handle all front desk...


  • Dubuque, Iowa, United States Takeda Pharmaceutical Company Ltd Full time

    About BioLife Plasma ServicesEvery day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly...